Bilingual Dealer Services Analyst, English – French

Ford Motor Company

. Analyze and make informed decisions on consumer and commercial credit according to purchase policy and lending requirements .

Posted 9/19/2026full-timeOakville • CanadaMid-LevelSenior💰 CA$65,242 - CA$70,770 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and problem-solving skills in evaluating creditworthiness and making informed lending decisions. Proficient in relationship management and negotiation, with the ability to effectively communicate and collaborate with dealership partners.

Highest-signal resume keywords

Credit AnalysisBilingual in English and FrenchMicrosoft Office Suite ProficiencyRelationship ManagementNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit AnalysisFinancial AnalysisSalesCollectionsProblem-SolvingDecision-MakingOrganizational SkillsAnalytical Skills

Soft Skills

Communication SkillsRelationship BuildingAdaptabilityNegotiation Skills

Tools & Technologies

Microsoft Office Suite

Industry Keywords

Consumer CreditCommercial CreditLending RequirementsDealer RelationshipsVehicle SalesLending Risk

About the role

Key responsibilities & impact

Analyze and make informed decisions on consumer and commercial credit according to purchase policy and lending requirements
Review an average of 40–50 credit applications per day, spending approximately five minutes on each and conducting additional investigations as needed
Serve as a key contact for dealership partners by negotiating credit application terms
Nurture dealer business relationships and apply company plans to develop win-win solutions
Evaluate creditworthiness and make independent decisions in the Company’s best interest
Facilitate vehicle sales for dealers and Ford of Canada while managing lending risk
Participate in coaching, training, and ongoing team calibration sessions
Learn additional functions to support Company needs
Collaborate with Ford/Lincoln dealers primarily by phone

Requirements

What you’ll need

Bachelor's degree in Business, Organizational Development, or another related discipline
Bilingual in English and French
Availability for rotational shifts, including evenings up to 9:00pm EST, some holidays, and Saturdays up to 8:00pm EST
Ability to work in the office 4 days per week
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) preferred
Understanding of credit, financial analysis, sales, collections, and relationship management preferred
Ability to manage multiple tasks while maintaining organization and efficiency preferred
Excellent written and verbal communication skills preferred
Analytical and problem-solving skills with ability to independently implement solutions preferred
Ability to build relationships, negotiate effectively, and adapt communication style preferred
Legally entitled to work in Canada
Candidates must provide proof of degree completion; foreign degrees require an Education Credential Assessment showing Canadian equivalency

Benefits

Comp & perks

Defined-contribution pension
Savings and Stock Investment Plan (SSIP)
Quarterly profit-sharing
Tuition subsidies
Vehicle discounts
Flexible spending account
Option to purchase extra vacation
Option to increase health care coverage
Growth opportunities and potential future rotations
Coaching, training, and professional development
Potential for one remote day per week