Bilingual Dealer Services Analyst, English & French

Ford Motor Company

. Analyze consumer and commercial credit applications according to purchase policy and lending requirements .

Posted 10/5/2026full-timeOakville • CanadaMid-LevelSenior💰 CA$65,242 - CA$70,770 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills in evaluating creditworthiness and making informed lending decisions while effectively managing dealer relationships and negotiating terms. Proficient in financial analysis and communication, with the ability to support vehicle sales and manage lending risk responsibly.

Highest-signal resume keywords

Bachelor’s Degree in Business-Related FieldBilingual in English and FrenchProficiency in Microsoft Office SuiteUnderstanding of Credit and Financial AnalysisAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit AnalysisFinancial AnalysisNegotiationRelationship ManagementOrganizational Skills

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationAdaptabilityProblem-SolvingTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Consumer CreditCommercial CreditLending RequirementsDealer Business RelationshipsFinancing Solutions

About the role

Key responsibilities & impact

Analyze consumer and commercial credit applications according to purchase policy and lending requirements
Review an average of 40–50 credit applications per day, spending approximately five minutes per application and conducting additional investigations as needed
Evaluate creditworthiness and make informed approval or denial decisions independently
Negotiate credit application terms directly with Ford/Lincoln dealership partners
Nurture dealer business relationships and apply company-plan knowledge to develop mutually beneficial financing solutions
Support vehicle sales while managing lending risk responsibly
Serve as a key telephone contact for dealership partners
Apply coaching and training and participate in ongoing team calibration sessions
Learn other functions as needed to support company needs

Requirements

What you’ll need

Bachelor’s degree in a business-related field, Organizational Development, or another related discipline
Bilingual in English and French
Must be available for rotational shifts, including evenings Monday–Friday up to 9:00pm EST, some holidays, and Saturdays up to 8:00pm EST
Must be able to work in the office 4 days per week
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Understanding of credit, financial analysis, sales, collections, and relationship management
Ability to manage multiple tasks while maintaining organization and efficiency
Excellent written and verbal communication skills
Analytical and problem-solving skills with ability to independently implement solutions
Ability to build strong relationships, negotiate effectively, and adapt communication style
Legally entitled to work in Canada; Ford Credit Canada does not sponsor work permit applications
Successful candidates must provide proof of degree completion; foreign degrees require an Education Credential Assessment showing Canadian equivalency

Benefits

Comp & perks

Defined-contribution pension
Optional Savings and Stock Investment Plan (SSIP)
Quarterly profit-sharing
Tuition subsidies
Vehicle discounts
Flexible spending account
Option to purchase extra vacation
Option to increase health care coverage
Growth opportunities and potential future company rotations
Flexible work arrangement with potential for one remote day per week
Relocation eligibility for out-of-province bilingual candidates