Catastrophe Claims Adjuster – Auto Physical Damage

Ford Motor Company

. Manage complex insurance claims in a key-pointed area .

Posted 10/13/2026full-timeRemote • Kentucky • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex insurance claims, conducting coverage investigations, and preparing damage estimates using computerized estimating systems. Proficient in dealer training and loss prevention, with the ability to travel extensively for catastrophe events.

Highest-signal resume keywords

Claims Adjusting ExperienceComputerized Estimating SystemsAdjuster LicenseCatastrophe Loss AdjustingBilingual English/Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AdjustingDamage EstimatingCoverage InvestigationsLoss Prevention ReviewsVehicle Repair Knowledge

Soft Skills

Independent WorkScheduling AppointmentsTraining Activities

Tools & Technologies

Mitchell ConnectCCC OneMicrosoft Office

Certifications & Qualifications

I-CAR Gold CertificationI-CAR Platinum CertificationState Insurance Adjuster License

Industry Keywords

Insurance ClaimsSubrogation InvestigationsFraud InvestigationsDealer Inventory LossesCatastrophic Loss Sites

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Manage complex insurance claims in a key-pointed area
Work independently and schedule appointments for vehicle inspections
Travel throughout the key-point territory
Conduct coverage investigations involving fire, theft, false pretense claims, and coverage decisions for floor-planned units
Prepare accurate damage estimates using computerized estimating systems such as Mitchell Connect
Lead subrogation investigations, salvage disposal, and fraud investigations
Perform loss prevention reviews
Provide dealer training activities
Remain on-call for catastrophe and storm losses
Travel overnight and remain away from home for extended periods during catastrophe events
Cover a multi-state territory primarily including Kentucky, Tennessee, and Indiana
Deploy nationwide to catastrophic loss sites during peak storm season
Address dealer inventory losses and physical damage claims at dealerships, Ford assembly plants, and holding yards
Potentially progress into field, central office management, or staff positions

Requirements

What you’ll need

High School Diploma or GED
Two or more years of experience in claims adjusting and estimating
At least one year of experience with computerized estimating systems such as Mitchell Connect or CCC One
Knowledge of vehicle repair processes and procedures
At least one year of experience with Microsoft Office and strong computer skills
Adjuster license in home state or designated home state, or ability to test within the first 90 days
Ability to travel 50–70% overnight, often with short notice, including extended periods during catastrophe events
Candidates must be legally authorized to work in the United States
Catastrophe loss adjusting and travel experience with a major retail insurance carrier is advantageous
One or more state insurance adjuster and/or appraiser licenses is advantageous
I-CAR Gold or Platinum Certifications are advantageous
Bilingual English/Spanish is advantageous
Bachelor’s or master’s degree is preferred
3+ years of claims adjusting and estimating experience is advantageous

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days
Paid parental leave
New parent ramp-up programs
Subsidized back-up child care
Family building benefits including adoption and surrogacy expense reimbursement
Fertility treatments
Vehicle discount program for employees and family members
Management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off
Option to purchase additional vacation time
Career development opportunities