Connectivity Launch and Operations Manager

Ford Motor Company

. Lead the regional connectivity business operations model across IMG .

Posted 9/24/2026full-timeChennai • IndiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading cross-functional teams and managing software product ownership within the automotive connectivity domain. Proficient in project management, agile methodologies, and delivering customer-focused digital products while optimizing operational processes.

Highest-signal resume keywords

Software Product OwnershipProject ManagementConnected Vehicles KnowledgeAgile MethodologiesCross-Functional Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Software IntegrationAnalytical SkillsProblem-Solving SkillsDigital Application DevelopmentMinimum Viable Product DeliveryMobile Application TestingOver-The-Air PlanningVehicle Electrical ArchitecturesCloud-Based SystemsCustomer-Facing Digital Products

Soft Skills

Outstanding CommunicationInterpersonal SkillsLeadership SkillsDetail-OrientedCreative Problem Solving

Tools & Technologies

JiraMobile Application PublishingApp Store ReleasesIn-Vehicle Software UpdatesOTA Processes

Certifications & Qualifications

Bachelor’s Degree in ScienceBachelor’s Degree in Electrical EngineeringBachelor’s Degree in Telecommunication EngineeringBachelor’s Degree in Software EngineeringBachelor’s Degree in Computer EngineeringBachelor’s Degree in Computer ScienceBachelor’s Degree in BusinessBachelor’s Degree in CommerceBachelor’s Degree in Project Management

Industry Keywords

Automotive EngineeringManufacturingInformation TechnologyConnectivity Business OperationsMarket Sign-OffOperational Support ModelsCustomer Feedback AnalysisEmerging Industry TrendsDigital Product Go-To-MarketRegional Objectives

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead the regional connectivity business operations model across IMG
Identify, remove and resolve technical issues affecting connectivity responsibilities and KPIs
Build and optimize operational processes with technical, quality, support, business and market stakeholders
Own market sign-off for connected vehicles, feature sets and end-to-end functionality
Provide leadership and support for connectivity studies, regional objectives and roadmap development
Lead regional operational and product activities for the Ford and Lincoln Apps
Lead Ford App implementation, digital product go-to-market and ongoing operational support across IMG
Define Minimum Viable Product delivery scope for emerging markets and new IMG launches
Manage cross-functional workstreams delivering connected customer and vehicle experiences
Establish and improve mobile application testing and validation processes
Lead mobile application publishing and regional app store releases
Assess issue and defect criticality and customer impact for app releases
Analyze customer feedback, engagement and app store ratings to prioritize improvements
Lead regional Over-The-Air planning, engineering, deployment and delivery
Coordinate OTA package releases, testing, delivery readiness and In-Vehicle Software Updates for the Ranger vehicle line
Govern OTA processes and represent IMG in global OTA forums and leadership calls
Lead timely internal and external connectivity and OTA communications

Requirements

What you’ll need

10+ years of professional experience in software product ownership, software integration, project or program management, automotive engineering, manufacturing, information technology or a related field
Demonstrated experience in leadership positions, driving cross-functional and cross-market teams toward common quality, delivery, program and business outcomes
Strong project management, strategy, planning, analytical and problem-solving skills
Knowledge of connected vehicles, cloud-based systems, vehicle electrical architectures and electrical components
Experience with varying market needs, go-to-market delivery challenges, customer-facing digital products and operational support models
Understanding of agile methods, product backlog management and tools such as Jira
Outstanding communication, presentation, interpersonal and leadership skills across technical teams, support personnel, vendors, management, markets and global stakeholders
Customer-focused, creative and detail-oriented, with a passion for troubleshooting and understanding multiple technologies across a complex ecosystem
Interest in vehicle connectivity, digital application development practices and emerging industry trends
Flexibility with work hours due to time differences between IMG markets, Dearborn, Europe and other global teams
Bachelor’s degree in Science, Electrical Engineering, Telecommunication Engineering, Software Engineering, Computer Engineering, Computer Science, Business, Commerce or Project Management