Customer Data and Analytics Manager

. Establish foundational data architecture for sourcing, connecting and maintaining Ford Racing customer knowledge .

Posted 9/26/2026full-timeAllen Park • Michigan • United StatesMid-LevelSenior💰 $115,500 - $218,100 per yearWebsite

Tools & technologies

BigQueryCloudGoogle Cloud PlatformSQL

Key responsibilities & impact

Establish foundational data architecture for sourcing, connecting and maintaining Ford Racing customer knowledge
Create and maintain a single source of truth for customer data across vehicle sales, parts, services, merchandise, experiences and events
Partner cross-functionally with GDIA, FCSD, Connected Vehicle, Quality, Marketing and Sales within enterprise platforms and governance
Identify, evaluate and manage third-party data partnerships that extend Ford Racing customer knowledge
Frame customer-related questions from internal teams and assess internal and external data for existing answers
Build new integrated data solutions where applicable
Synthesize findings as narrated conclusions with clear implications supported by data
Establish and maintain a Ford Racing customer knowledge repository cataloguing existing and future studies and findings
Own privacy consent compliance for Ford Racing customer data, including third-party sources

What you’ll need

Bachelor's degree in Data Science, Statistics, Computer Science, Information Systems, Business Analytics, or a related quantitative field or equivalent combination of relevant education and experience
Experience with Ford-held data across the enterprise, including vehicle sales, service and repair order, connected vehicle, finance, and merchandise sales data
Familiarity with third-party automotive and consumer data sources, including S&P Global Mobility, J.D. Power, Experian, Wealth-X, and syndicated consumer studies
4–6 years of hands-on experience using data management and analytics to build, maintain and report from production data assets
Experience with GCP/BigQuery, advanced SQL, and Power BI or equivalent
Ability to operate across the full data spectrum, from strategy and problem framing through solution design, data engineering and analysis
Working knowledge of data privacy and consent
Experience establishing a knowledge management or research repository from scratch
Ability to operate as the sole data resource in a function and build the capability
Ability to synthesize findings across disparate and conflicting sources into clear, defensible points of view and recommendations
Must be legally authorized to work in the United States
Master's degree, cloud/data platform certifications, and customer/marketing analytics or CRM data ecosystem experience are advantageous

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days
Paid parental leave
New parent ramp-up programs
Subsidized back-up child care
Family building benefits including adoption and surrogacy expense reimbursement
Fertility treatments
Vehicle discount program for employees and family members
Management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off
Option to purchase additional vacation time