Dealer Account Manager – Berlin, Thuringia, Saxony & Saxony-Anhalt

Ford Motor Company

. Build and maintain trusted partnerships with dealerships, understand their business challenges, and identify new opportunities for Ford Bank .

Posted 10/17/2026full-timeRemote • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management within financial services, particularly in the automotive industry, while effectively building customer relationships and optimizing sales processes. Proficient in delivering training and leveraging digital sales trends to enhance business opportunities.

Highest-signal resume keywords

Account Management ExperienceFinancial Services ExpertiseTraining Delivery SkillsDigital Sales Trends KnowledgeStrong Negotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Administration DegreeEconomics DegreeSales Process OptimizationCustomer Relationship ManagementMarket AnalysisTraining Needs AssessmentPerformance Improvement StrategiesResults-Oriented WorkNegotiation TechniquesSales Cycle Management

Soft Skills

Active ListeningClear CommunicationInterpersonal SkillsService-Oriented ApproachIndependent Work

Tools & Technologies

MS Office Proficiency

Industry Keywords

Automotive IndustryDealership PartnershipsCommercial Business DevelopmentCustomer LoyaltyField-Based Role

About the role

Key responsibilities & impact

Build and maintain trusted partnerships with dealerships, understand their business challenges, and identify new opportunities for Ford Bank
Develop and expand commercial business opportunities
Assess the training needs of sales consultants, initiate targeted training measures, and deliver introductory training on Ford Bank products and processes
Develop and establish coordinated processes with dealerships to optimize the sales cycle, drive dealership performance, and strengthen customer loyalty
Plan and organize marketing activities and coordinate them with the relevant stakeholders
Work closely with Ford sales representatives and other Ford Bank sales teams

Requirements

What you’ll need

Completed university or university of applied sciences degree, ideally in business administration, economics, or a comparable field
Several years of relevant professional experience, including account management experience focused on financial services in a field-based role, preferably in the automotive industry
Enjoy interacting with a wide range of people, listening actively, and building strong customer relationships
Clear, respectful communication skills and the ability to explain complex products and processes in an understandable way
Interest in the automotive industry and a service-oriented approach to work
Digital expertise and an interest in leveraging current Digital Sales trends to improve sales processes and develop new business opportunities
Ability to work independently and in a focused, results-oriented manner, combined with strong negotiation skills
Willingness to travel within the assigned territory and a valid driver’s license
Proficiency in standard MS Office applications
Very good German and good English language skills