Director, Business Travel – Operations, Compliance

Ford Motor Company

. Lead Ford’s global business travel strategy and end-to-end travel lifecycle, including trip initiation, pre-trip assessment and approval, booking, traveler support, corporate card processes, expense reporting, and reimbursement .

Posted 11/6/2026full-timeDearborn • Michigan • United StatesLead💰 $65,100 - $109,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading global business travel strategies, integrating compliance requirements, and optimizing travel processes through digitization and automation. Proven ability to manage cross-functional partnerships and drive change management initiatives effectively.

Highest-signal resume keywords

Global Business Travel StrategyTravel And Expense ManagementChange LeadershipData AnalysisSupplier Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process AutomationTravel Policy GovernanceExpense ReportingCompliance ControlsOperational AnalyticsTravel Management SystemsContract NegotiationBudget ManagementService Standard DevelopmentJourney Mapping

Soft Skills

CommunicationLeadershipProgram ManagementInfluencing StakeholdersTeam Development

Tools & Technologies

Online Booking ToolsExpense PlatformsCorporate Card SystemsData DashboardsTravel Management Companies

Industry Keywords

Global TravelProcurementFinance OperationsShared ServicesCompliance Requirements

About the role

Key responsibilities & impact

Lead Ford’s global business travel strategy and end-to-end travel lifecycle, including trip initiation, pre-trip assessment and approval, booking, traveler support, corporate card processes, expense reporting, and reimbursement
Integrate immigration, tax, security, and other compliance requirements into the travel journey while reducing friction, handoffs, duplicate data entry, and administrative burden
Develop and execute a multi-year roadmap to simplify, digitize, and automate global travel processes
Partner with technology teams and providers to integrate approval, booking, card, expense, and compliance platforms
Enable automated approvals, embedded policy controls, and exception-based management
Own global travel policy, governance, approval authorities, exceptions, and audit controls
Oversee travel suppliers, technology providers, and commercial performance
Partner with Procurement and Finance on sourcing, contracts, negotiated programs, and supplier accountability
Establish measurable service standards and use employee feedback, journey mapping, dashboards, and operational analytics to improve service, policy compliance, cost, productivity, and adoption
Lead and develop a global travel team, ensuring consistent delivery across regions
Build partnerships across HR, Finance, Procurement, Tax, Immigration, Security, Technology, Legal, and business leadership
Lead global change management and adoption of new policies, processes, and technologies

Requirements

What you’ll need

Bachelor's degree in Finance, Business, Supply Chain, Hospitality, Information Systems or a related field
10+ years of progressive leadership experience in global business travel, travel and expense, shared services, procurement, finance operations or a related discipline
Demonstrated success transforming complex, global processes through simplification, standardization, digitization and automation
Strong understanding of the end-to-end travel and expense ecosystem, including approvals, travel management companies, online booking tools, corporate cards, expense platforms, reimbursement and compliance controls
Experience leading global suppliers and technology-enabled services
Strong analytical capability and demonstrated use of data to improve controls, cost, service and employee experience
Proven ability to lead across organizational boundaries and influence senior stakeholders in a complex global environment
Strong change leadership, communication and program-management skills
Must be legally authorized to work in the United States
Visa sponsorship is not available

Benefits

Comp & perks

Immediate medical, dental, vision, and prescription drug coverage
Paid parental leave
New parent ramp-up programs
Subsidized back-up child care
Family building benefits, including adoption and surrogacy expense reimbursement and fertility treatments
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day