Hardware Quality Lead – EDS & LV Power Supply

Ford Motor Company

. Lead Electronics Platforms warranty performance for 0, 1, and 3 Months in Service, emphasizing early identification of emerging issues.

Posted 11/6/2026full-timeDearborn • Michigan • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in warranty performance management and cross-functional leadership, with a strong focus on problem-solving and data analysis to drive quality improvements in automotive electronics. Proficient in developing actionable plans based on warranty data and customer feedback to enhance product reliability and reduce costs.

Highest-signal resume keywords

Warranty Data AnalysisCross-Functional Team LeadershipProblem Solving Using 8DAutomotive Electronics ExperienceStatistical Data Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Warranty Cost AnalysisField-Performance AnalysisRoot-Cause AnalysisStatistical Process ControlFMEADesign VerificationPareto AnalysisElectrical Systems EngineeringManufacturing ProcessesQuality Management

Soft Skills

Strong Analytical SkillsEffective CommunicationLeadership Without AuthorityStructured Problem SolvingAbility to Prioritize

Industry Keywords

Automotive ElectronicsField Service ActionsElectrical ArchitecturesInfotainment SystemsPower ElectronicsConnectivityWarranty PerformanceCustomer Quality ConcernsFailure ModesCost-Reduction Initiatives

About the role

Key responsibilities & impact

Lead Electronics Platforms warranty performance for 0, 1, and 3 Months in Service, emphasizing early identification of emerging issues.
Monitor warranty trends, failure modes, repair information, customer symptoms, and available field data.
Establish priorities based on customer impact, occurrence, severity, trend, and financial exposure.
Lead cross-functional reviews of significant warranty issues and ensure ownership, timing, containment, root cause, and permanent corrective actions.
Drive lessons learned into product development, validation, manufacturing, and supplier processes.
Lead Electronics Platforms quality activities associated with Field Service Actions.
Coordinate technical investigation, issue definition, affected population analysis, containment, corrective actions, and implementation readiness.
Monitor post-implementation actions to verify effectiveness and prevent repeat concerns.
Reduce Electronics Platforms warranty spending by identifying and prioritizing major warranty cost drivers.
Develop a warranty cost-reduction pipeline with owners, actions, timing, and expected benefits.
Partner with Engineering, Service, Purchasing, Finance, Manufacturing, and suppliers on cost-reduction opportunities.
Track implemented actions to verify warranty improvements and spending reductions.
Drive disciplined problem solving using 8D, 5-Why, Ishikawa/fishbone, fault-tree, Pareto, and statistical data analysis.
Escalate issues when progress, technical resolution, containment, or ownership does not meet business needs.
Identify common failure mechanisms and systemic weaknesses across electronic platforms.
Drive prevention and institutionalization of lessons learned.

Requirements

What you’ll need

Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical discipline.
Experience in automotive electronics, electrical systems, product engineering, manufacturing, service, or quality.
Demonstrated experience solving complex product or field-quality problems.
Experience with warranty data, field-performance analysis, or customer quality concerns.
Strong analytical and structured problem-solving skills.
Demonstrated ability to lead cross-functional teams and drive actions without relying solely on direct authority.
Strong written, verbal, and executive-level communication skills.
Ability to convert large amounts of technical and warranty information into clear priorities and actionable plans.
Preferred: experience with automotive electronic modules, electrical architectures, connectivity, infotainment, controls, power electronics, or related vehicle electronic systems.
Preferred: experience with warranty cost analysis and cost-reduction initiatives.
Preferred: experience supporting Field Service Actions or similar field-quality campaigns.
Preferred: working knowledge of 8D, FMEA, Design Verification, Statistical Process Control, Pareto analysis, and root-cause analysis.
Preferred: experience working across Product Development, Manufacturing, Suppliers, Service, and Finance.