HR Associate, German-speaking

Ford Motor Company

. Manage incoming HR requests, chats, and phone calls .

Posted 9/15/2026full-timeBudapest • HungaryJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing HR requests and supporting employees throughout the employee lifecycle, with a strong focus on data accuracy and process improvement. Proficient in utilizing HR systems and tools to enhance organizational efficiency and meet HR Contact Center KPIs.

Highest-signal resume keywords

HR Request ManagementEmployee Lifecycle SupportFluent German and EnglishMS Excel and Word ProficiencyProcess Improvement Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HR Database ManagementContract PreparationEmployment VerificationHR Case ManagementTransaction Control Auditing

Soft Skills

Effective CommunicationAttention to DetailFlexibility

Tools & Technologies

HR PortalHR SystemKnowledge Systems

Industry Keywords

Human ResourcesCustomer ServiceOrganizational ChangeElectric Vehicle Goals

About the role

Key responsibilities & impact

Manage incoming HR requests, chats, and phone calls
Support employees, dependents, managers, HR management, government agencies, and applicants
Guide employees through the full employee lifecycle, from hiring to leaving the company
Prepare contracts, agreements, employment verification letters, and other employee documentation
Maintain accurate HR database records for organizational changes and employee data
Support employees and managers in using the HR portal and HR system
Support HR Business Partners and People Leaders with reorganizational planning and implementation
Accurately complete HR transactions and resolve customer inquiries using procedures, policy manuals, knowledge systems, and reference materials
Document transactions, inquiries, and resolutions in the HR case management application
Meet and exceed HR Contact Center KPIs
Escalate requests requiring additional research or analysis
Manage transaction controls through the audit process
Identify risks and process gaps and collaborate on solutions
Initiate and lead process improvement projects
Support organizational change related to the company’s electric vehicle goals
Perform other duties as required by the line manager

Requirements

What you’ll need

Desirable Bachelor’s Degree preferably in Human Resources, Business Administration, or other related fields
0-3-year experience within customer service or HR
Fluent German and English
Effective communication by phone and email
Attention to detail regarding employee questions and data accuracy
Flexibility with staff scheduling and time zone differences
Proficient/intermediate understanding of MS Excel and Word
Successful interview and background check as part of the recruitment process

Benefits

Comp & perks

Hybrid working model - 4 office days required
Learning opportunities in the field of HR
Possibilities to explore other countries’ HR processes
Career development through new projects and tasks within the People First Team
Cafeteria – Benefits package
Discount for new and used car purchase
Chance to try recent car models during test driving days
Fully supportive, collaborative, and dynamic team
Environmentally friendly and well-equipped office