IVI & Audio Hardware Quality Supervisor

Ford Motor Company

. Lead Electronics Platforms warranty performance for 0, 1, and 3 Months in Service, focusing on emerging issues .

Posted 11/6/2026full-timeDearborn • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in warranty performance management and cross-functional leadership, focusing on root cause analysis and cost-reduction strategies within automotive electronics. Proficient in driving quality improvements and implementing corrective actions based on warranty data and field performance analysis.

Highest-signal resume keywords

Warranty Performance ManagementCross-Functional Team LeadershipRoot Cause AnalysisCost-Reduction InitiativesStatistical Data Analysis

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Warranty Data AnalysisField-Performance AnalysisProblem Solving8D Methodology5-Why AnalysisIshikawa/Fishbone DiagramFault-Tree AnalysisPareto AnalysisStatistical Process ControlFMEA

Soft Skills

Analytical SkillsStructured Problem-SolvingWritten CommunicationVerbal CommunicationExecutive-Level Communication

Industry Keywords

Automotive ElectronicsElectrical SystemsProduct EngineeringManufacturingField Service ActionsWarranty Cost AnalysisElectrical ArchitecturesConnectivityInfotainmentPower Electronics

About the role

Key responsibilities & impact

Lead Electronics Platforms warranty performance for 0, 1, and 3 Months in Service, focusing on emerging issues
Monitor warranty trends, failure modes, repair information, customer symptoms, and field data
Establish priorities based on customer impact, occurrence, severity, trends, and financial exposure
Lead cross-functional reviews of significant warranty issues and ensure ownership, timing, containment, root cause, and permanent corrective actions
Drive lessons learned into product development, validation, manufacturing, and supplier processes
Lead Electronics Platforms quality activities associated with Field Service Actions
Coordinate technical investigation, issue definition, affected-population analysis, containment, corrective actions, and implementation readiness
Monitor post-implementation actions to verify effectiveness and prevent repeat concerns
Reduce Electronics Platforms warranty spending by identifying and prioritizing major warranty cost drivers
Develop a warranty cost-reduction pipeline with accountable owners, actions, timing, and expected benefits
Partner with Engineering, Service, Purchasing, Finance, Manufacturing, and suppliers on cost-reduction opportunities
Track implemented actions to verify warranty improvements and spending reductions
Drive disciplined problem solving using 8D, 5-Why, Ishikawa/fishbone, fault-tree, Pareto, and statistical data analysis
Ensure actions address true root causes, escalate unresolved issues, identify systemic weaknesses, and institutionalize lessons learned

Requirements

What you’ll need

Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical discipline
Experience in automotive electronics, electrical systems, product engineering, manufacturing, service, or quality
Demonstrated experience solving complex product or field-quality problems
Experience with warranty data, field-performance analysis, or customer quality concerns
Strong analytical and structured problem-solving skills
Demonstrated ability to lead cross-functional teams and drive actions without relying solely on direct authority
Strong written, verbal, and executive-level communication skills
Ability to convert large amounts of technical and warranty information into clear priorities and actionable plans
Preferred: Experience with automotive electronic modules, electrical architectures, connectivity, infotainment, controls, power electronics, or related vehicle electronic systems
Preferred: Experience with warranty cost analysis and cost-reduction initiatives
Preferred: Experience supporting Field Service Actions or similar field-quality campaigns
Preferred: Working knowledge of 8D, FMEA, Design Verification, Statistical Process Control, Pareto analysis, and root-cause analysis
Preferred: Experience working across Product Development, Manufacturing, Suppliers, Service, and Finance

Benefits

Comp & perks

Hybrid work arrangement
Jornada Integral / full-time schedule