Market Area Coordinator

Ford Motor Company

. Serve as the strategic market leader and primary connection point between Ford strategy, MarketSource execution, market intelligence, and dealer outcomes .

Posted 10/22/2026full-timeRemote • New Hampshire • United StatesJuniorMid-Level💰 $65,100 - $166,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic market leadership, workforce analysis, and dealer engagement within the automotive sector. Proficient in managing technician supply and demand, optimizing resource allocation, and implementing performance improvement strategies.

Highest-signal resume keywords

Strategic Market LeadershipWorkforce AnalysisProject ManagementDealership OperationsAutomotive Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce Gap AnalysisTechnician Capacity ManagementPerformance MonitoringResource AllocationMarket Engagement Strategy

Soft Skills

Problem SolvingIndependent WorkPrioritizationCoachingCommunication

Tools & Technologies

Microsoft OfficeMicrosoft TeamsSharePointFord SystemsPTSSTARS

Certifications & Qualifications

Valid Driver's LicenseAssociate Degree

Industry Keywords

AutomotiveManufacturingDealership Parts OperationsService CapacityTechnician Productivity

About the role

Key responsibilities & impact

Serve as the strategic market leader and primary connection point between Ford strategy, MarketSource execution, market intelligence, and dealer outcomes
Translate Ford technician workforce priorities into a coordinated market strategy
Establish priorities for the TCS team and allocate resources based on dealer need and opportunity
Provide strategic oversight and governance for six TCS resources
Own market-level technician workforce priorities and strategic objectives
Identify high-risk and high-opportunity dealerships
Analyze workforce gaps, retention challenges, recruiting needs, training requirements, and technician capacity
Establish TCS priorities and market engagement strategies
Develop and maintain a market-level view of technician supply, demand, retention, pipeline, capacity, and readiness
Translate market intelligence into actionable recommendations for Ford and MarketSource leadership
Manage, direct, coach, and govern TCS resources
Balance TCS workloads and assign resources to dealer opportunities
Review dealer assessments, engagement strategies, and action plans
Monitor execution and performance objectives, escalating performance or resource issues
Serve as the primary connection point with Ford Regional Teams, dealer leadership, training and education partners, New Ford Tech, technical schools and colleges, and other stakeholders
Escalate and coordinate solutions for complex dealer workforce challenges
Establish market performance targets and monitor technician retention, placements, pipeline development, training, capacity, service operations impact, program adoption, dealer satisfaction, productivity, cost per dealer, and ROI
Identify performance gaps and implement corrective actions
Aggregate dealer intelligence, identify trends and successful practices, recommend improvements, optimize resource allocation, and support continuous improvement of the TPS operating model

Requirements

What you’ll need

Associate degree required
2–5+ years of professional experience in an automotive or manufacturing environment
Ability and willingness to travel frequently, approximately 65%, including overnight and out-of-state travel
Strong understanding of dealership Parts and Service operations, technician productivity, and service capacity
Experience in project or program management and business planning
Ability to work independently, prioritize effectively, follow through, and solve problems quickly
Willingness to relocate now or in the future
Valid, unrestricted driver’s license
Bachelor’s degree preferred
Experience in automotive service and support preferred
Proficiency in Microsoft Office, Teams, and SharePoint preferred
Familiarity with Ford systems, including PTS and STARS, preferred
Must be legally authorized to work in the United States
Visa sponsorship is not available

Benefits

Comp & perks

Immediate medical, dental, vision, and prescription drug coverage
Paid parental leave and new parent ramp-up programs
Subsidized back-up child care
Family building benefits, including adoption and surrogacy expense reimbursement and fertility treatments
Vehicle discount program for employees and family members
Management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous vacation time
Sick/personal time
Paid holidays, including between Christmas Eve and New Year’s Day