Payroll Operations Manager

Ford Motor Company

. Lead payroll operations support in partnership with the U.S.

Posted 9/23/2026full-timeNaucalpan de Juárez • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payroll operations, compliance, and team leadership, with a strong focus on analytical problem-solving and effective communication across departments. Proficient in managing service center operations while ensuring adherence to policies and data privacy standards.

Highest-signal resume keywords

Payroll Operations ManagementTeam Leadership and SupervisionAnalytical Problem-SolvingCompliance with Data Privacy StandardsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingBank Interface ValidationFinal Payment ProcessingAd Hoc AnalysisService Level Agreement Management

Soft Skills

Interpersonal SkillsConfident CommunicationRelationship BuildingIndependent Problem-Solving

Tools & Technologies

Microsoft OfficeSharePoint

Industry Keywords

AccountingFinancePayroll ComplianceService Center Operations

About the role

Key responsibilities & impact

Lead payroll operations support in partnership with the U.S. Payroll team in Dearborn, Michigan
Validate payroll-to-bank interfaces and coordinate paper check issuance and delivery
Process stop-pay requests and related banking activities
Review termination and deceased employee documentation and process final payments
Coordinate check-in-hand delivery when required
Validate payroll funding requests and process external service provider payments
Perform ad hoc analysis and process third-party payments
Monitor aged uncashed paper checks
Supervise, train, and mentor payroll staff in accordance with Service Level Agreements
Manage day-to-day service center operations and performance
Serve as senior escalation point for complex payroll matters
Ensure compliance with policies, controls, data privacy standards, and confidentiality requirements
Partner with HR, Finance, and IT on payroll processes, accounting activities, reporting, and system integrations

Requirements

What you’ll need

Preference for Bachelor’s in Accounting, Finance, or Business, with knowledge in payroll, accounting, and/or finance controller roles
Fluent communication in English (spoken, written, and comprehension)
Experience leading or supervising a service-oriented team
Ability to handle employee concerns confidently, independently, and professionally
Excellent analytical and problem-solving skills
Computer skills and proficiency in Microsoft Office tools
Familiarity with SharePoint preferred
Excellent interpersonal skills and ability to handle complex interactions while building relationships across teams and locations
Ability to work in a hybrid model at the GTBC in Naucalpan, Mexico

Benefits

Comp & perks

Equal opportunity employer committed to a diverse and inclusive workplace
Hybrid work model with flexibility to work at the Global Technology and Business Center (GTBC) in Naucalpan, Mexico