PLM Engineering Manager

Ford Motor Company

. Lead the design, development, and delivery of Ford's 3DEXPERIENCE customizations .

Posted 10/16/2026full-timeDearborn • Michigan • United StatesSeniorLead💰 $132,800 - $250,800 per yearWebsite

Tech Stack

Tools & technologies

AnsibleFirewallsJavaJavaScriptJenkinsLinuxOraclePythonServiceNowSQLTerraform

About the role

Key responsibilities & impact

Lead the design, development, and delivery of Ford's 3DEXPERIENCE customizations
Guide development of 3DDashboard widgets, web forms, tables, commands, and menus
Own technical design and support of integrations between 3DX and Ford enterprise systems
Oversee People & Organization configuration, including collaborative spaces, organizations, roles, security contexts, and access rules
Define and enforce coding standards, code review practices, and source control
Translate engineering, manufacturing, and program requirements into technical designs
Serve as the highest internal escalation point for critical and complex incidents across the 3DX suite
Lead root cause analysis using logs, MQL traces, JVM dumps, database queries, and HTTP/network tracing
Manage Dassault Systèmes Support and R&D escalations and validate delivered hotfixes
Lead incident bridges during 3DX platform outages and coordinate response across teams
Own root cause reports, problem records, and permanent corrective actions
Create knowledge articles, runbooks, and automated fixes for recurring L3 issues
Oversee platform performance tuning across JVM/TomEE, databases, indexing, caching, and FCS throughput
Own customization impact analysis for upgrades, functional deliveries, and hotfixes
Lead regression testing and support cutover execution
Ensure changes follow ITIL-aligned processes and appropriate approvals through Dev, Test, QA, and Prod
Drive automation for deployments, bulk data operations, and platform health checks
Lead, mentor, and develop 3DX developers and escalation engineers, including hiring and performance management
Lead capacity planning using Jira
Build L1/L2 technical depth through training, code reviews, and troubleshooting coaching
Provide technical leadership and evidence for IT audits

Requirements

What you’ll need

Bachelor's Degree or equivalent
8+ years of experience with Dassault Systèmes ENOVIA / 3DEXPERIENCE, including platform customization, development, and administration
5+ years in software development, software engineering, and scripting with 3DX customizations including EKL, JPO, JAR, YAML, and supporting automation/pipelines
3+ years in a Level 3, escalation, or production support role for enterprise PLM systems
3+ years leading or managing technical teams in an enterprise environment
Proven experience managing vendor support escalations with Dassault Systèmes or comparable enterprise software vendors
Experience working in a fast-paced, flexible industrial systems team
Expert-level experience using large language models and artificial intelligence
Expert-level knowledge of MQL, TCL, JPO/Java, triggers, EKL, the 3DX data model, P&O security, and Unified Typing
Familiarity with Git/GitHub, Jenkins, Tekton, GitHub Actions, Ansible, and Terraform
Proficiency in Python, PowerShell, and Bash
Proficiency in JavaScript, 3DDashboard widget (UWA) development, and REST API/web service integration
Deep knowledge of 3DX components including 3DSpace, 3DPassport, 3DDashboard, 3DSearch/Exalead, and FCS
Advanced skills in log analysis, JVM thread and heap dump analysis, and SQL performance analysis using Oracle and/or SQL Server
Strong understanding of Linux/Windows server operations, OS patching cycles, SSL, and firewalls
Expert-level proficiency in Jira and working knowledge of ServiceNow
Proven ability to set engineering standards and guide design decisions
Proven ability to translate technical root causes and constraints into business impacts
Deep understanding of ITIL incident, problem, and change management and GRC/SOX audit compliance
Excellent troubleshooting and root cause analysis skills
Ability to lead calmly during production outages and high-visibility escalations
Demonstrated success collaborating across development, infrastructure, hosting, business, and vendor teams
Candidates must be legally authorized to work in the United States

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days
Paid parental leave
New parent ramp-up programs
Subsidized back-up child care
Family building benefits including adoption and surrogacy expense reimbursement
Fertility treatments
Vehicle discount program for employees and family members
Management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off
Option to purchase additional vacation time