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Product Manager
Ford Motor Company. Own, prioritize, and groom the product backlog and translate business priorities into a roadmap and delivery plan .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Management within the Salesforce ecosystem, leveraging Agile methodologies and DevOps practices to drive product delivery and align technical solutions with business objectives. Proficient in translating stakeholder needs into actionable plans and managing cross-functional teams to ensure successful project execution.
Highest-signal resume keywords
Salesforce Architecture ExpertiseAgile/Scrum MethodologiesProduct Management ExperienceDevOps PracticesExceptional Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce Data ModelingTechnical Blueprint DevelopmentUser Story CreationCI/CD Pipeline ImplementationIncident ManagementRoot Cause AnalysisPredictive AnalyticsAutomation FrameworksArchitecture DiagrammingRelease Management
Soft Skills
Stakeholder CommunicationMentoringCollaborationProblem-SolvingPrioritization
Tools & Technologies
JIRASalesforceMulesoftSalesforce DXCopadoJenkinsReporting DashboardsAppExchangeVersion ControlSDLC Practices
Certifications & Qualifications
Salesforce Certified AdministratorSalesforce Certified Sales Cloud ConsultantCSPOPMI-ACP
Industry Keywords
CRMSales CloudMarketing CloudMulti-TenancyBatch Data IngestionAgile PracticesTechnical DebtInfrastructure MaintenanceContinuous Quality ImprovementEnterprise Release Management
Tech Stack
Tools & technologiesCloudJenkinsSDLC
About the role
Key responsibilities & impact- Own, prioritize, and groom the product backlog and translate business priorities into a roadmap and delivery plan
- Align quarterly features with commercial and revenue goals while balancing technical debt, infrastructure maintenance, and architecture improvements
- Lead Program Increment planning and coordinate dependencies across teams
- Convert ambiguous stakeholder needs into technical blueprints, prioritized epics, specifications, user stories, architecture diagrams, and acceptance criteria
- Lead cross-functional engineering teams using Scrum, Kanban, and SDLC practices
- Facilitate sprint planning, daily standups, and retrospectives
- Coordinate release cycles and UAT, validate releases, troubleshoot production issues, and support reliable delivery
- Promote DevOps practices, CI/CD pipelines, version control, and enterprise release management
- Collaborate with Salesforce Architects on configuration and customization trade-offs
- Apply Salesforce data modeling, security and sharing rules, Flows, reporting dashboards, and developer workflows
- Identify and steer Proofs of Concept using Salesforce features, AppExchange packages, and automation frameworks
- Define AI-enabled solution strategies using predictive analytics, process automation, and Salesforce Agentforce
- Monitor Salesforce releases and evaluate Data Cloud, AI/Einstein, Flow enhancements, IVI, and WhatsApp capabilities
- Apply incident, problem, change, release, and service-level management practices
- Lead root cause analysis, track corrective actions, and drive continuous quality and reliability improvements
- Manage priorities, escalate risks, and follow through on delivery and issue resolution
- Communicate technical constraints to business leaders and business needs to technical teams
- Align engineering resources and lead cross-functional transformation efforts
- Liaise with product managers, enterprise architects, peer product teams, legal, data engineers, and other stakeholders
- Mentor junior Product Managers and peers on Salesforce best practices and product management methods
- Stay current with Salesforce releases and identify capabilities that solve business problems or create opportunities
Requirements
What you’ll need- Bachelor’s degree or equivalent combination of relevant education and experience
- 5+ years working in Agile/Scrum methodologies with tools like JIRA/Rally
- Deep understanding of CRM/Salesforce architecture, including Sales Cloud, Marketing Cloud, multi-tenancy, Mulesoft APIs/integrations, Agentforce, and batch data ingestion
- 9+ years of Product Management experience, including at least 5+ years focused on the Salesforce/CRM ecosystem
- Exceptional verbal and written communication skills, with ability to explain technical decisions to technical and non-technical audiences
- Salesforce certifications are a significant plus: Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, CSPO, or PMI-ACP
- DevOps knowledge or experience with Salesforce DX and automated testing frameworks such as Copado or Jenkins
- Master’s degree is an advantage