Senior Manager, Fulfillment and Logistics Operations

Ford Motor Company

. Own the fulfillment and logistics strategy across the Project Operations & Performance value stream .

Posted 10/30/2026full-timeUnited StatesSenior💰 $141,700 - $268,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fulfillment and logistics strategy, including inventory management, spare parts planning, and optimizing supply chain performance. Proven ability to lead transformation initiatives and enhance customer-facing digital capabilities while ensuring compliance with hazardous materials regulations.

Highest-signal resume keywords

Spare Parts PlanningInventory ManagementLogistics StrategyDigital TransformationFinancial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory OptimizationWarehouse ManagementFreight ManagementProject ManagementLean MethodologiesSix SigmaAPI IntegrationsEDI IntegrationsData AnalysisPerformance Metrics

Soft Skills

Executive CommunicationInfluencing SkillsTeam LeadershipStakeholder EngagementChange Management

Tools & Technologies

SAPSalesforceSAP S4 HANAERP SystemsAdvanced Planning Systems

Industry Keywords

Aftermarket OperationsService Supply ChainAutomotive IndustryHeavy EquipmentGlobal Manufacturing

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own the fulfillment and logistics strategy across the Project Operations & Performance value stream
Lead transformation from concept to measurable results, including integration with Product Creation & Industrialization
Champion the Voice of Customer and incorporate insights into product, service, and fulfillment improvements
Lead end-to-end spare parts planning, inventory, and distribution
Optimize inventory through safety stock and reorder strategies, procurement controls, and clearance of slow-moving stock
Hold warehouse partners accountable for inventory accuracy, productivity, and safety
Partner with Finance to improve inventory velocity and the cash conversion cycle
Own delivery performance from factory release to customer or site and drive perfect-order execution
Manage carrier, freight forwarder, and 3PL relationships, including contracts, rates, capacity, mode selection, and performance reviews
Ensure battery energy storage shipments meet hazardous materials and oversize/overweight transport requirements
Coordinate production, shipping, installation, and site readiness across Sales, Manufacturing, Customer Project Teams, and Finance
Reduce freight costs and lead times through route optimization, load consolidation, and standardized workflows
Deliver customer self-service access to parts availability, order status, shipment tracking, and estimated delivery
Connect ERP, planning, warehouse, and carrier data through customer portals and API/EDI integrations
Provide proactive alerts for delays, backorders, and delivery changes
Replace manual processes with automated workflows using SAP and advanced planning systems
Monitor Tier 1 and Tier 2 supplier performance and mitigate material risks
Align factory priorities with high-value customer orders and strategic inventory needs
Build and develop a high-performing fulfillment, logistics, and supply chain team
Present performance, risks, and investment cases to senior leadership
Own KPIs including OTIF, forecast accuracy, inventory turns, backorders, fill rate, lead time, and cost-to-serve
Lead change adoption and apply Lean and Six Sigma methods to eliminate waste and reduce fulfillment lead times

Requirements

What you’ll need

Bachelor's degree in Engineering, Supply Chain Management, Operations, Business Administration, or at least 10 years' of experience in a related field
8+ years of progressive experience in aftermarket operations, service supply chain, fulfillment, or logistics, including leading managers and multi-functional teams
Proven record of leading large-scale operational or digital transformation initiatives across multi-functional teams
Deep expertise in spare parts planning, inventory management, warehousing, distribution, and outbound logistics
Financial acumen, including budget ownership and working capital management
Executive-level communication and influencing skills, with the ability to partner with and present to stakeholders at all levels
Must be able to travel 50% as needed
Experience in the automotive or heavy equipment aftermarket/service industry
Experience delivering customer-facing digital capabilities, such as portals, order and shipment visibility tools, or API/EDI integrations
Experience in transportation, outbound logistics, or freight management, including hazardous materials or oversize/overweight shipping
Knowledge of project management methodologies (e.g., Agile)
Experience working with Salesforce and/or SAP S4 HANA
Experience in high-mix, global manufacturing or consumer/industrial industries
Candidates must be legally authorized to work in the United States
Visa sponsorship is not available for this position

Benefits

Comp & perks

Performance-based bonuses
Ford vehicle discounts
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days
Paid parental leave
New parent ramp-up programs
Subsidized back-up child care
Family building benefits including adoption and surrogacy expense reimbursement
Fertility treatments
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time