Senior Membership Specialist

Ford Motor Company

. Develop and refine the comprehensive membership strategy, including the business model, back-end operational efficiency, member programming, membership growth, and new product development .

Posted 10/24/2026full-timeDetroit • Michigan • United StatesSenior💰 $99,100 - $166,200 per yearWebsite

About the role

Key responsibilities & impact

Develop and refine the comprehensive membership strategy, including the business model, back-end operational efficiency, member programming, membership growth, and new product development
Work across operations, events, and communication/marketing teams to create a cohesive membership program
Report monthly revenue targets and variance
Document non-financial value members bring to Michigan Central
Lead the membership team and influence cross-functional teams toward collaboration
Make daily tradeoffs between member fit and revenue
Evaluate existing programs, understand their nuances, and build next steps with operational excellence
Grow and manage Michigan Central’s membership base, products, programming, revenue generation, and member experience

Requirements

What you’ll need

Masters Degree, or comparable experience in innovation, strategy, placed based urban planning, or business
3+ years’ experience supporting startup or innovation-driven environments
Demonstrated experience leading teams, building operational capabilities, and making the necessary choices that build a strategy
Dexterity and comfort working in a fast-paced and dynamic environment
Background in technology to understand member needs and make appropriate connections when needed
Must be legally authorized to work in the United States
Visa sponsorship is not available for this position

Benefits

Comp & perks

Immediate medical, dental, vision, and prescription drug coverage
Paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day