Technician Success Program Innovation Manager

Ford Motor Company

. Lead, coach, and inspire a high-performing team and network of project contributors, vendors, agencies, and cross-functional partners .

Posted 9/23/2026full-timeAllen Park • Michigan • United StatesSeniorLead💰 $115,500 - $218,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in workforce strategy, program development, and project management, with a strong focus on building talent pipelines and early-engagement initiatives. Proven ability to lead complex projects, analyze data for actionable insights, and develop strategic partnerships across various sectors.

Highest-signal resume keywords

Workforce StrategyProgram DevelopmentProject ManagementTalent-Pipeline DevelopmentStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program InnovationData AnalysisKPI DevelopmentBudget ManagementStrategic Analysis

Soft Skills

Excellent CommunicationTime ManagementOrganizational SkillsCreative ThinkingInfluencing Skills

Tools & Technologies

Project Management ToolsPresentation SoftwareData Synthesis Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Automotive CareersWorkforce DevelopmentEducation PartnershipsCareer Awareness StrategiesDealer Operations

About the role

Key responsibilities & impact

Lead, coach, and inspire a high-performing team and network of project contributors, vendors, agencies, and cross-functional partners
Develop and lead early-engagement strategies to increase awareness of automotive careers and expand the technician pipeline
Identify new talent populations, partnerships, technologies, and engagement models
Design and develop programs, experiences, partnerships, campaigns, and talent pathways
Lead initiatives from ideation through research, business-case development, pilot execution, evaluation, refinement, and launch
Design and lead pilots testing talent sources, engagement experiences, technologies, partnerships, communication methods, and pipeline strategies
Create implementation roadmaps, operating models, playbooks, resource plans, and transition strategies
Lead complex strategic initiatives and executive-sponsored special projects
Develop executive-level presentations, strategy decks, business cases, briefing materials, talking points, and recommendations
Lead multiple concurrent projects and establish project-management practices, including work plans, milestone tracking, risk management, and status reporting
Establish KPIs and evaluation frameworks for awareness, engagement, applications, enrollment, placement, retention, dealer participation, program quality, and ROI
Aggregate, analyze, and synthesize labor-market, demographic, dealer, participant, program, and external research data
Build scalable processes, governance structures, decision frameworks, playbooks, and documentation
Potentially oversee Forward Tech media, marketing, and promotional strategy
Build partnerships across education, workforce development, government, industry, technology, community organizations, nonprofits, and foundations
Manage vendors, agencies, consultants, technology providers, contracts, purchase orders, budgets, and financial processes
Develop long-term strategies, financial models, funding recommendations, resource plans, and business cases
Monitor program and project budgets and make investment recommendations

Requirements

What you’ll need

Bachelor's degree
7+ years of experience in workforce strategy, program innovation, program development, project management, talent-pipeline development, education, marketing, operations, or a related field
2+ years of experience designing and launching new programs or initiatives from concept through implementation and scale
2+ years of experience thinking creatively, challenging conventional approaches, and translating ambitious ideas into executable strategies
2+ years of experience supporting senior or executive leadership through strategic analysis, recommendations, presentations, and special assignments
Willingness and ability to travel as needed, approximately 30%
Experience developing talent pipelines, early-engagement initiatives, education partnerships, workforce-development programs, or career-awareness strategies strongly preferred
Proven ability to manage complex, high-visibility projects involving multiple workstreams, stakeholders, and competing priorities
Strong analytical capabilities with the ability to gather, interpret, and synthesize data into actionable business insights and recommendations
Experience managing external vendors, agencies, consultants, educational institutions, community organizations, or strategic partners
Familiarity with dealership Parts and Service operations is preferred
Automotive service, technical training, workforce-development, education, or early-career program experience desired
Experience with communications, media, marketing, brand strategy, or audience engagement preferred
Excellent communication and stakeholder-management skills, with the ability to influence and engage across multiple levels of the organization
Strong time-management, prioritization, and organizational skills
Must be legally authorized to work in the United States
Visa sponsorship is not available

Benefits

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days
Paid parental leave
New parent ramp-up programs
Subsidized back-up child care
Family building benefits including adoption and surrogacy expense reimbursement
Fertility treatments
Vehicle discount program for employees and family members
Management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off
Option to purchase additional vacation time