UX Quality Specialist

. Collaborate with domain, program, and platform cross-functional teams to deploy approved cabin control strategies .

Posted 9/26/2026full-timeDearborn • Michigan • United StatesMid-LevelSenior💰 $115,000 - $192,900 per yearWebsite

Tools & technologies

Flash

Key responsibilities & impact

Collaborate with domain, program, and platform cross-functional teams to deploy approved cabin control strategies
Advocate for the integrated physical/digital strategy
Champion glidepaths for component strategies aligned with current platform assumptions and long-term goals
Review customer feedback and use insights to drive iterative improvements
Benchmark competitive cabin control strategies for digital and physical executions
Use AI tools to synthesize data and inform insights where appropriate
Review cabin control strategies across domains for extensibility and capture issues, gaps, and alignment opportunities
Support 3-D prototyping and collaborate with prototyping teams to develop concepts
Validate display visibility and contrast through digital UI bench tests and vehicle assessments in the VPEL lab
Document findings and collaborate with design teams to resolve issues
Flash software on benches and vehicles to support quality evaluations involving human factors and driver distractions
Develop new tools and processes to improve the efficiency and accuracy of quality assessments
Leverage AI tools to enhance tool capabilities

What you’ll need

Bachelor's degree in engineering, ergonomics, interactive design or equivalent
3+ years of experience in user interface or user interaction design
3+ years of experience with Ford/Lincoln Digital Experience product development or equivalent
Excellent teamwork, leadership, interpersonal and communication skills required
2+ years usability testing experience
2+ years concept validation experience
2+ years LLM prompt engineering
2+ years UX prototyping experience
Proficient with Figma, JIRA, and Microsoft Office
Candidates must be legally authorized to work in the United States
Visa sponsorship is not available for this position

Comp & perks

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days
Paid parental leave
New parent ramp-up programs
Subsidized back-up child care
Family building benefits including adoption and surrogacy expense reimbursement
Fertility treatments
Vehicle discount program for employees and family members
Management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off
Option to purchase additional vacation time