Professional Services Manager

Forecast

. Serve as a primary implementation lead, managing multiple client projects concurrently .

Posted 9/22/2026full-timeDenver • Colorado • United StatesJuniorMid-Level💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client implementations and optimizing SaaS deployments, with a strong focus on business process automation and workflow optimization. Proficient in stakeholder management and translating complex business needs into tailored software solutions.

Highest-signal resume keywords

SaaS Implementation ManagementBusiness Process AutomationStakeholder ManagementData Analysis for Process ImprovementAccelo Configuration and Integration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SaaS SolutionsProject ManagementResource ManagementCapacity PlanningWorkforce ManagementWork ManagementCRMERPData MigrationConfiguration Options

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication Skills

Tools & Technologies

Accelo

Industry Keywords

Professional ServicesConsultingOnboardingWorkflow Optimization

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as a primary implementation lead, managing multiple client projects concurrently
Conduct customized expert services sessions for current clients refining and optimizing their deployments
Partner with Sales, Customer Success, and Product teams to support transition from sales to onboarding
Understand client business processes and translate them into tailored Accelo configurations
Develop and execute implementation plans, managing timelines, milestones, and deliverables
Lead educational training sessions for client teams
Provide consultative support to optimize workflows and maximize Accelo’s value
Configure Accelo deployments, including integration setup, data migration, and account settings
Provide strategic guidance on business process automation
Relay customer feedback and trends to Product and Engineering teams
Stay current with Accelo features and integrations

Requirements

What you’ll need

2+ years of experience in a Professional Services, Consulting, or Onboarding role within a SaaS environment
Experience with SaaS-based solutions; experience in PSA, Project Management, Resource Management, Capacity Planning, Workforce Management, Work Management, CRM, ERP, or HR Planning is advantageous
Strong analytical and problem-solving skills
Ability to learn complex software and translate business needs into tailored solutions
Comfortable discussing configuration options and trade-offs directly with customers
Exceptional stakeholder management and communication skills
Understanding of business process automation and workflow optimization
Ability to analyze data to drive process improvements and business decisions
Must reside in the Denver area
Must have full working rights; visa sponsorship is unavailable
Ability to work shifted hours 2–3 days per week for Australian-based clients

Benefits

Comp & perks

Comprehensive benefits package, including medical, dental and vision coverage
Health Savings Account (HSA)
Unlimited Time Off with Accelo’s Flexible Time Off (FTO) Plan
10 Company Paid Holidays
Immediate Eligibility in 401k Plan
100% Employer Paid Short Term Disability Plan
Commuter Benefits Including Unlimited Rides Using an RTD ECO Pass and/or Monthly Parking Stipend
Access to an Employee Assistance Program for coaching and wellness check-ins
Fully stocked kitchen with snacks and drinks
Bonus plan