Customer Success Manager

foreUP Golf

. Act as a key point of contact for assigned customers .

Posted 10/17/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management capabilities with a focus on client retention and satisfaction, leveraging effective communication and project management skills to deliver tailored solutions in the public golf industry.

Highest-signal resume keywords

Account Management ExperienceClient-Focused SolutionsProject Management SkillsNegotiation SkillsPublic Golf Industry Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Communication SkillsCritical ThinkingListening SkillsPresentation SkillsTime Management

Tools & Technologies

Customer Relationship Management DatabaseForeUP Solutions

Certifications & Qualifications

Bachelor's Degree Preferred

Industry Keywords

Public Golf IndustryClient RetentionSales OpportunitiesBusiness SolutionsCustomer Relationships

About the role

Key responsibilities & impact

Act as a key point of contact for assigned customers
Maintain and develop existing customer relationships
Advise customers on best use of foreUP solutions
Update customers on new solutions as they become available
Liaise between clients and cross-functional internal teams
Ensure timely and successful delivery of solutions according to client needs
Own the business relationship with valued customers
Drive client retention and satisfaction
Drive enhanced business solutions
Identify and grow sales opportunities within the assigned territory
Record all activity in the customer relationship management database
Execute strategies developed and communicated by sales management
Increase adoption of additional products and services and overall account lifetime value

Requirements

What you’ll need

Proven account management experience or other relevant experience
Ability to communicate and influence verbally and in writing
Experience delivering client-focused solutions based on customer needs
Ability to manage multiple projects simultaneously with strict attention to detail
Excellent listening, critical thinking, negotiation, and presentation skills
Understanding of the public golf industry
Technology savvy
Effective time management and project management skills
Ability to work independently in a fast-paced environment with changing priorities
3+ years of relevant experience
Bachelor's Degree preferred
Must reside in the United States
Must have full working rights in the United States
Must not require sponsorship

Benefits

Comp & perks

Fully remote work arrangement within the United States
Opportunity to work with a global network of talented colleagues
Tools and support to deliver great work and grow at speed