Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Forma.ai

Customer Operations Analyst

Forma.ai

. Own ongoing operations for a portfolio of customers, including rule building, process execution, reporting and dashboarding, and product support .

Posted 11/5/2026full-timePune • IndiaJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data analysis, financial modeling, and project management while fostering strong relationships with customers to maximize the value of the Forma.ai platform. Proficient in Excel and experienced in handling large datasets to support operational excellence.

Highest-signal resume keywords
Data AnalysisFinancial ModelingProject ManagementExcel ProficiencyCustomer Relationship Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ProfilingSegmentationAggregationDatabase StructuresData ArchitectureProcess FlowsAnalytical Problem-Solving
Soft Skills
Organizational Skills
Tools & Technologies
Forma.ai Platform
Industry Keywords
Customer OperationsReportingDashboardingProcess Execution

About the role

Key responsibilities & impact
  • Own ongoing operations for a portfolio of customers, including rule building, process execution, reporting and dashboarding, and product support
  • Create automated financial, sales performance, and incentive compensation reporting for customers
  • Support design projects through analysis, financial modelling, project planning, customer workshops, and presentation/recommendation of findings
  • Implement new Forma.ai platform features within the customer portfolio to support continuous improvement and automation
  • Build strong working relationships with key customer stakeholders and ensure clients realize Forma.ai's full value
  • Report to the Senior Manager of Customer Operations

Requirements

What you’ll need
  • 1+ years of experience in a quantitative focused role
  • Strength in Excel to perform data profiling, segmentation and aggregation
  • Experience working with large datasets
  • Strong understanding of logical structures of databases and workflows
  • Understanding of data architecture and process flows
  • Analytical problem-solving ability
  • Organizational skills
  • Project management skills

Benefits

Comp & perks
  • Employee stock ownership plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid parental leave
  • $750 yearly training stipend
  • Career growth opportunities