Service Technician

Fortifi Food Processing Solutions

. Install, start up, inspect, troubleshoot, and repair food processing equipment at customer sites .

Posted 11/5/2026full-timeJackson • Mississippi • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting and repairing food processing equipment, including electrical and mechanical systems. Proficient in providing technical support and training to customers while maintaining safety and compliance standards.

Highest-signal resume keywords

Electrical TroubleshootingMechanical RepairPneumatic Systems UnderstandingX-Ray Inspection Systems ExperiencePLC Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical TroubleshootingMechanical RepairPneumatic SystemsX-Ray Inspection SystemsMetal DetectorsHopper Scales CalibrationCheckweighersPC-Based Equipment ControlsControl SystemsIndustrial Maintenance

Soft Skills

Clear CommunicationCustomer Service MindsetOrganizational SkillsJudgmentProfessionalism Under Pressure

Tools & Technologies

Electrical Test EquipmentHand ToolsPower ToolsB&R Control SystemsVacuum SystemsFunctional Testing EquipmentService Software

Industry Keywords

Food Processing EquipmentIndustrial MaintenanceField ServicePlant EnvironmentsSafety RulesLockout/Tagout Procedures

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Install, start up, inspect, troubleshoot, and repair food processing equipment at customer sites
Diagnose equipment problems and make repairs to restore safe, reliable operation
Troubleshoot electrical circuits, wiring, sensors, motors, control panels, and equipment controls
Troubleshoot and repair mechanical components, pneumatic valves and cylinders, and vacuum systems
Maintain, test, and calibrate weighing equipment, including scales, checkweighers, and sizing lines
Service product inspection and processing equipment, including X-ray systems, metal detectors, and wing segmenters
Perform preventive maintenance and recommend repairs or adjustments
Complete equipment inspections and functional testing before shipment
Teach customers to safely operate, clean, and maintain equipment
Provide technical support by phone, video, or other remote tools
Explain equipment problems, repair options, and service needs to customers
Provide service support outside normal business hours, including nights and weekends, as needed
Support equipment demonstrations, product testing, and trade shows
Help develop service instructions, training materials, and equipment videos
Complete accurate service reports documenting problems, work performed, parts used, and follow-up
Communicate recurring equipment problems and customer feedback to Engineering, Manufacturing, and internal teams
Coordinate service visits with customers and coworkers, including parts, tools, and site requirements
Follow company and customer safety rules, including lockout/tagout, protective equipment, and food plant sanitation procedures
Maintain company tools, test equipment, and work areas
Perform other related duties as assigned

Requirements

What you’ll need

Strong electrical troubleshooting skills and hands-on experience repairing industrial or automated equipment
Mechanical ability, including using hand tools, power tools, and electrical test equipment
Understanding of pneumatic systems, including valves and cylinders
Ability to read electrical diagrams, equipment drawings, and service instructions
Basic computer skills and ability to learn equipment software and control systems
Ability to work independently, use sound judgment, and ask for help when needed
Clear communication skills, customer service mindset, and ability to remain professional under pressure
Ability to organize work, complete service records, and follow through on commitments
Willingness and ability to travel to customer sites and work varying schedules based on service needs
Three or more years of industrial maintenance, field service, or related equipment repair experience
Experience with food or poultry processing equipment and plant environments
Experience with B&R control systems and PLC troubleshooting
Experience with X-ray inspection systems and metal detectors
Experience with hopper scales and controls, bench and floor scale calibration, checkweighers, and sizing lines
Experience with Cantrell-Gainco Wing Segmenters and Yield Plus systems
Experience with vacuum systems
Experience with PC-based equipment controls, operating systems, and basic networking
A college degree is not required; relevant hands-on experience, technical training, or a combination of both will be considered
Employment contingent upon successful completion of a pre-employment background check and drug screening
New hires must provide documentation establishing their identity and authorization to work in the United States
High school diploma or better required

Benefits

Comp & perks

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position
Equal Opportunity Employer, including minorities, women, individuals with disabilities, and protected veterans