Senior Clinic Director – Phase I CRU

Fortrea

. Manage, administer, and organize local site operations for a Clinical Pharmacology unit, potentially across multiple sites .

Posted 10/16/2026full-timeRemote • United States, CanadaSenior💰 $170,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing clinical pharmacology operations, ensuring client satisfaction, and driving strategic initiatives across multiple sites. Proven ability to lead teams, foster client relationships, and implement process improvements in a complex environment.

Highest-signal resume keywords

Clinical Research KnowledgeLeadership ExperienceClient Relationship ManagementProcess ImprovementSix Sigma Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementStrategic Initiative ImplementationOperational GovernanceClient-Specific Training DevelopmentPerformance Metrics Management

Soft Skills

Effective CommunicationCollaborative ApproachCreative Problem SolvingResilienceCoaching and Mentoring

Certifications & Qualifications

Six Sigma Certification

Industry Keywords

Clinical PharmacologyClinical ResearchOperational PracticesClient SatisfactionBusiness Development

About the role

Key responsibilities & impact

Manage, administer, and organize local site operations for a Clinical Pharmacology unit, potentially across multiple sites
Ensure overall site performance, defined metric goals, and Sponsor needs are met
Serve as a lead member of the site leadership team and provide an active voice for all sites
Ensure efficient utilization of human and physical resources
Partner on improvement initiatives and coordinate consistent operational practices with Clinic Directors and Operations Directors
Present Fortrea capabilities to clients and lead growth within assigned clients
Own assigned client relationships, expectations, and satisfaction
Guide teams in building long-term strategic client relationships
Partner with business development on RFI/RFP responses, proposal development, bid defense preparation, and presentations
Establish new partner relationships and leverage growth opportunities
Market and support Fortrea capabilities through publications, conferences, meetings, and webinars
Proactively plan client work pipelines and achieve sales margin targets
Define, drive, and implement strategic initiatives across therapeutic areas, business units, and functions
Ensure consistency of quality, standards, policies, processes, and practices across client projects
Represent the Partnership and deliver Voice of the Customer feedback within Fortrea
Build a sustainable and scalable Alliance management client model
Lead in a global, complex environment; set expectations; coach and mentor; and foster continuous learning
Lead Operational Governance meetings and facilitate Executive Committee Meetings
Conduct timely NPS surveys and ensure Lessons Learned initiatives
Lead, manage, facilitate, and expedite activities across Fortrea divisions supporting Partnership success
Ensure delivery meets client quality, timeline, budget, resourcing, and contractual expectations
Maintain cost performance index across the assigned client portfolio at or above 1.0
Develop client-specific training and ensure appropriate delivery
Ensure client-specific process improvement efforts maximize portfolio efficiency
Perform other duties as needed or assigned

Requirements

What you’ll need

University/four-year college degree: Bachelor of Science (BS) in medical or science or related field
10 years relevant experience may be substituted for educational requirements
Relevant and equivalent experience may be accepted in lieu of educational requirements
10 to 12 years of progressive and proven leadership responsibilities in a related business environment
Knowledge of clinical research required
Creative and resilient approach to processes and work
Comfortable dealing in a complex environment
Successful track record in meeting commitments and driving change using a highly collaborative approach
Master's degree or MBA preferred
Experience managing multiple sites preferred
At least three years of clinical research experience preferred
Six Sigma training preferred
Must meet applicable occupational health, immunization, and screening requirements based on job duties and workplace exposures
Ability to perform essential visual and auditory tasks, including required color differentiation, with or without reasonable accommodation
Ability to operate a computer and other necessary equipment for up to six hours per day, with or without reasonable accommodation
Ability to maintain and change position as necessary for up to six hours per day, with or without reasonable accommodation
Ability to work overtime and/or weekends based on business needs
Effective verbal and written English communication
Ability to travel 20 to 30% of the time, including expected overnight travel

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability (STD) and long-term disability (LTD)
401(K)
Paid time off (PTO) or Flexible time off (FTO)
Company bonus where applicable
Comprehensive benefits eligibility for regular full-time or part-time employees working 20 or more hours per week