Technical Account Manager, Federal Programs

Fortress Information Security

. Serve as the technical contact for assigned client stakeholders within a federal program .

Posted 9/30/2026full-timeUnited StatesMid-LevelSenior💰 $122,475 - $170,241 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in federal cybersecurity frameworks, technical documentation, and client engagement, with a strong ability to present complex technical information to diverse audiences. Proficient in platform configuration and Agile methodologies, ensuring alignment with client mission requirements and satisfaction.

Highest-signal resume keywords

Federal Cybersecurity FrameworksTechnical Documentation DevelopmentAgile Delivery EnvironmentsPlatform ConfigurationActive DoD Security Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solutions EngineeringSoftware EngineeringCybersecurityTechnical DeliveryTechnical BriefingsRisk Management Framework (RMF)NIST SP 800-37NIST SP 800-53Test AutomationAI-Driven Process Improvement

Soft Skills

Client EngagementCross-Functional CoordinationPresentation SkillsProblem-SolvingCoaching

Tools & Technologies

Fortress PlatformContinuous MonitoringVulnerability ManagementC-SCRM

Certifications & Qualifications

Scrum Master Certification (PSM or CSM)Bachelor's Degree

Industry Keywords

DoD ProgramsNavy ProgramsSupply Chain RiskE-VerifyDrug Test Compliance

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Serve as the technical contact for assigned client stakeholders within a federal program
Deliver technical briefings, demonstrations and working sessions to technical and non-technical government audiences
Interpret federal compliance context, including RMF, NIST SP 800-37, NIST SP 800-53, EO 14028, SBOM and supply chain risk
Document the client environment, configuration decisions, technical dependencies and open items
Partner with the Integrated Customer Advocate on satisfaction signals and unmet client needs
Configure and tune Fortress platform capabilities to client mission requirements across C-SCRM, Vulnerability Management, Continuous Monitoring and related solution areas
Translate client requirements into delivery tasking for Forward Deployed Engineers and review output for technical accuracy before it reaches the client
Track technical risks and dependencies and escalate to the Program Manager with a recommended course of action
Route recurring client requirements and field insight to Product
Support onboarding and enablement of new client users and maintain reference materials
Surface technical requirements uncovered during delivery that may indicate follow-on scope
Perform other duties as assigned
Work within a Fortress lance under a Senior Technical Account Manager or portfolio lead, with coaching toward independent ownership of a program relationship

Requirements

What you’ll need

3 or more years in a technical role: solutions engineering, software engineering, cybersecurity or technical delivery
Active DoD security clearance at the level required by the supported program, with the ability to obtain a higher level
Demonstrated ability to present technical material to mixed technical and non-technical audiences
Working knowledge of at least one federal cybersecurity framework, such as NIST, RMF or CMMC
Experience in Agile delivery environments including sprint ceremonies and cross-functional coordination
Ability to independently use and refine AI-driven prompts to improve the quality and efficiency of regular work processes
Resident within commutable distance of the supported federal work site
Bachelor's Degree or equivalent professional work experience required
Scrum Master certification such as PSM or CSM preferred
Hands-on platform configuration, software development or test automation experience preferred
Prior support to DoD or Navy programs preferred
Technical documentation and enablement content development preferred
Active Security Clearance required with eligibility to obtain Top Secret
Must undergo a drug test if made a conditional offer of employment
Must complete E-Verify requirements for new hires

Benefits

Comp & perks

Remote and Hybrid working environment
Competitive pay structure
Medical, dental, vision plans with employees covered up to 90% with highly progressive options for dependents and families
Company paid life, short- and long-term disability insurance
Employee Assistance Program
401(k) match
Flexible Paid Time Off
Parental Leave
Professional growth opportunities through succession planning, up-skilling, and certifications
Tuition and certification reimbursement
Employee Referral Programs
Company Sponsored Events