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Fraud Operations Analyst
Forward Financing. Investigate applications and accounts to make timely, well-documented fraud decisions .
Posted 10/28/2026full-timeSalt Lake City • Utah • United StatesMid-LevelSenior💰 $81,000 - $102,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fraud and credit risk management, utilizing analytical tools such as SQL and decision trees to investigate and mitigate fraud. Collaborates effectively across departments to enhance fraud prevention strategies while maintaining a positive customer experience.
Highest-signal resume keywords
Fraud AnalysisCredit Risk ManagementSQL ProficiencyAnalytical MindsetCollaboration Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fraud InvestigationData AnalysisProcess ImprovementDecision TreesFraud Trends AnalysisPolicy ProposalRisk AssessmentAI Tools UtilizationDocumentation SkillsMultitasking
Soft Skills
Problem SolvingWritten CommunicationStorytellingHands-On AttitudeConfidence in Collaboration
Tools & Technologies
SQLAI Tools
Industry Keywords
Fraud PreventionUnderwritingConsumer LendingBusiness LendingISO Risk
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Investigate applications and accounts to make timely, well-documented fraud decisions
- Balance fraud prevention with a low-friction applicant and customer experience
- Review fraud disputes and defaults
- Assess ISO risk and identify emerging fraud patterns
- Propose policies, process changes, and guardrails to strengthen fraud and credit risk defenses
- Execute ad hoc analytical and process improvement projects
- Analyze raw data, fraud trends, and pipeline performance
- Use SQL and decision trees in fraud and risk analysis
- Use AI tools to accelerate investigations, analysis, and documentation
- Identify innovative applications of AI in fraud operations
- Collaborate with underwriting, sales, operations, analytics, portfolio strategy, customer experience, legal, and compliance teams
Requirements
What you’ll need- 3+ years of underwriting, credit risk, or fraud experience in consumer or business lending
- Highly analytical mindset and enjoyment of solving complex business problems
- Enthusiasm to develop technical and domain expertise in fraud and credit risk management
- Enthusiasm to work with data and analytical tools such as SQL and decision trees; training provided
- Hands-on attitude with ability to prioritize and multitask deliverables effectively
- Excellent written and storytelling skills
- Confidence collaborating across diverse departments
- Ability to work 11 AM–8 PM ET / 9 AM–6 PM MST
- Must be authorized to work for any employer in the US
- Must indicate whether future sponsorship will be required
Benefits
Comp & perks- Continuous professional development support
- Ongoing training and mentorship
- Opportunities to present business cases to cross-functional leadership
- Supportive team environment
- Medical insurance
- Dental insurance
- Vision insurance
- Commuter benefits
- Flexible time-off policy
- Paid parental leave
- 401(k) match for US employees
- Wellness reimbursement
- Volunteering days
- Annual professional development budget
- Charitable donation match
- Remote-first workplace flexibility
- Access to company office locations
- Virtual and in-person team events