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Senior Sales Operations Analyst
Forward Financing. Analyze and communicate sales performance trends, strategic insights, and forecasts to leadership and stakeholders monthly .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales analysis and operations, leveraging advanced analytical tools and CRM systems to drive strategic insights and optimize sales performance. Proven ability to communicate effectively across all organizational levels and collaborate with cross-functional teams to enhance profitability.
Highest-signal resume keywords
Sales AnalysisSalesforce ProficiencyTableau ExpertiseAdvanced Microsoft Excel SkillsAI Tools Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales AnalysisSales OperationsFinancial AnalysisData AnalysisLead ManagementSales OptimizationProject PlanningProblem SolvingSales Performance MetricsSales Forecasting
Soft Skills
Effective CommunicationRelationship BuildingAttention to DetailAdaptabilityCollaboration
Tools & Technologies
SalesforceTableauMicrosoft ExcelPowerPointLeanDataGenesysAI Technologies
Industry Keywords
Sales Performance TrendsSales Pipeline HealthProfitability InitiativesSales Contest CompensationIncentive Plans
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Analyze and communicate sales performance trends, strategic insights, and forecasts to leadership and stakeholders monthly
- Partner directly with Sales leaders through weekly meetings to understand priorities and support the team
- Build comprehensive Tableau and Salesforce dashboards delivering actionable insights
- Collaborate with Underwriting, Finance, Marketing, Technology, Analytics, and Executive Leadership on initiatives driving profitability
- Analyze sales pipeline health and progression, identify bottlenecks, and ensure effective lead management
- Evaluate sales channels and partnerships and recommend optimization strategies
- Perform ad-hoc sales analysis to optimize sales effectiveness, productivity, and business performance
- Identify, test, and implement sales technologies, including AI-driven solutions
- Support sales pilot programs involving strategies, tools, and incentive plans using testing and data analysis
- Update the President’s Club Leaderboard
- Compile and submit monthly incentives and sales contest compensation
- Update Salesforce as needed to support the Sales team
Requirements
What you’ll need- 5+ years of experience in sales analysis, sales operations, consulting, finance, or a related analytical role
- Bachelor’s degree required
- Advanced Microsoft Excel skills, including pivot tables, VLOOKUPs, nested IF statements, and INDEX MATCH
- Advanced PowerPoint and related tools skills
- Experience leveraging AI tools such as Gemini or Claude within Sales Operations, or strong eagerness to learn and adopt emerging AI technologies
- Proficiency with CRM systems such as Salesforce
- Experience evaluating unique problems, collaboratively creating solutions, drafting project plans, and delivering effective new business processes
- Ability to communicate effectively at all levels and build long-lasting relationships across the organization
- Self-starter with strong attention to detail and ability to shift priorities in a fast-paced environment
- Proficiency with a lead distribution system such as LeanData and/or a communication platform such as Genesys preferred
- Proficiency with analytics and BI tools such as Tableau preferred
- Authorized to work for any employer in the US
- Must indicate whether future sponsorship is required
Benefits
Comp & perks- Flexible work location (home, office, or combination)
- Flexible hours
- Medical insurance
- Dental insurance
- Vision insurance
- Commuter benefits
- Flexible time-off policy
- Paid parental leave
- 401(k) match for US employees
- Wellness reimbursement
- Volunteering days
- Annual professional development budget
- Charitable donation match
- Virtual and in-person team events
- 10% annual target bonus