Senior Director, Cloud Operations

Foundant Technologies

. Own end-to-end cloud operations across Foundant's SaaS product portfolio .

Posted 10/8/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in cloud operations management, focusing on multi-cloud environments such as AWS and Azure, while ensuring the availability and performance of SaaS products across multiple regions. Proven ability to lead teams, manage incident responses, and implement effective monitoring and performance management practices.

Highest-signal resume keywords

Cloud Operations ManagementMulti-Cloud EnvironmentsIncident ManagementTeam LeadershipCost Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud OperationsMulti-Cloud TroubleshootingSaaS Performance ManagementConfiguration ManagementChange ManagementInfrastructure-as-CodeCI/CDRoot Cause AnalysisData Residency ComplianceCost Forecasting

Soft Skills

Technical CoachingCommunicationDecision-MakingTeam DevelopmentAccountability

Industry Keywords

Cloud InfrastructureProduction SystemsMonitoring PracticesOperational ReadinessGeographic Compliance

Tech Stack

Tools & technologies

AWSAzureCloud

About the role

Key responsibilities & impact

Own end-to-end cloud operations across Foundant's SaaS product portfolio
Ensure availability, performance, and reliability of production systems
Lead availability incident management, including triage, resolution, and root cause analysis
Present incident readouts and RCAs to internal and external stakeholders
Oversee configuration and change management across automated CI/CD and manually managed environments
Manage infrastructure hosting costs across US, Canada, EU, Australia, and UK regions
Build and lead a team of system administrators and SREs
Coach team members toward technical excellence and accountability for operational outcomes
Partner with Development, Technical Security, and Support teams on operational readiness, incident response, and handoffs
Establish and continuously improve monitoring, alerting, and performance management practices
Translate Foundant's North Star into a cloud operations strategy across five products
Set and improve availability and performance standards using data and monitoring
Make timely decisions during live availability incidents
Communicate incident root causes and operational changes clearly
Develop staff through feedback, technical coaching, and ownership opportunities
Perform other duties as assigned

Requirements

What you’ll need

10+ years of progressive experience in cloud operations or infrastructure leadership
5+ years in a director-level role
Deep, hands-on expertise operating and troubleshooting multi-cloud environments, including AWS and Azure
Experience managing availability and performance for SaaS products deployed across multiple geographic regions
Working knowledge of regional data residency and compliance considerations across the US, Canada, EU, UK, and Australia
Experience leading availability incident management and root cause analysis for production environments
Experience overseeing configuration and change management across infrastructure-as-code/CI-CD and traditional manually managed release environments
Experience managing cloud infrastructure hosting costs at scale, including forecasting and cost optimization
Experience building, managing, and developing teams of system administrators and/or Site Reliability Engineers
Bachelor's degree in Computer Science, Information Systems, or a related field preferred
Must be legally eligible to work in the United States

Benefits

Comp & perks

Competitive salary
Benefits
Tuition reimbursements
Lifestyle reimbursements
Bespoke mindfulness initiatives
Bespoke fitness initiatives
Flexible PTO policy
Professional and personal development opportunities
Cross-team collaboration and exposure to diverse ideas, expertise, and projects
Internal mobility and career growth opportunities
Autonomy and responsibility
Employee recognition
Accommodations throughout the interview and employment process