Account Development Specialist

FOX Rehabilitation

. Support new and existing customers through referral management, cold calling/prospecting, and identification of additional sales opportunities .

Posted 10/14/2026full-timeRemote • New Jersey • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business-to-business sales, particularly within the virtual care and healthcare industries, while effectively utilizing digital platforms for customer engagement and referral management. Strong focus on customer service, sales process understanding, and collaboration with leadership to drive performance metrics.

Highest-signal resume keywords

Business-To-Business SalesVirtual Care Industry ExperienceSalesforceCold Calling SkillsCustomer Service Commitment

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Referral ManagementSales Process UnderstandingKPI MonitoringCare CoordinationPatient Education

Soft Skills

Interpersonal CommunicationAttention To DetailOrganizational SkillsBusiness Acumen

Tools & Technologies

LinkedIn Sales NavigatorDigital Platforms

Certifications & Qualifications

Bachelor's Degree Preferred

Industry Keywords

Healthcare IndustryVirtual CarePatient Access PathwaysSales Materials Development

About the role

Key responsibilities & impact

Support new and existing customers through referral management, cold calling/prospecting, and identification of additional sales opportunities
Partner with Account Managers and Regional Field Leadership, including the Virtual Team, to drive prospecting and engagement of non-referral sources using HMS data
Identify and develop virtual care growth opportunities by promoting hybrid care models and virtual service capabilities
Use digital platforms to connect with and educate referral partners
Collaborate with leadership to establish and monitor KPIs and report on shared initiatives
Support development of sales materials and training for field and virtual care teams
Support the Reconnect Program in alignment with practice guidelines and procedures
Reinforce patient access pathways supporting continuity of care and appropriate use of clinician resources
Improve Admission to Evaluation conversion through care coordination, patient/family education, scheduling, and clinical needs screening
Track and manage the referral lifecycle from receipt to clinician assignment, including communication of patient refusals
Collaborate with Referral Source Management to ensure data accuracy
Contribute to optimizing virtual care workflows and improving patient and referral partner satisfaction

Requirements

What you’ll need

Bachelor's Degree Preferred
Experience with online tools such as LinkedIn Sales Navigator and Salesforce is a plus
1–3 years' experience in business-to-business sales preferred
Prior virtual care industry experience preferred
Prior healthcare industry experience preferred
Commitment to excellent customer service
Strong phone and cold calling skills
Previous experience in an outbound call center or related sales position preferred
Strong business acumen
Demonstrated attention to detail and exceptional organizational skills
Successful previous experience in sales or a customer-facing role, consistently meeting or exceeding targets
Strong interpersonal communication skills
Deep understanding of the sales process and dynamics

Benefits

Comp & perks

Equal opportunity employer
Inclusive work environment
Remote work arrangement