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FPT Industrial

Powertrain Field Quality Engineer

FPT Industrial

. Support diagnostics, field quality, and issue resolution across the assigned region .

Posted 9/30/2026full-timeWoodridge • Illinois • United StatesMid-LevelSenior💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates advanced knowledge of diesel engine technologies and diagnostics, with strong analytical skills for root cause identification and corrective action development. Proficient in collaborating with cross-functional teams to enhance product quality and reliability through effective issue resolution and customer engagement.

Highest-signal resume keywords
Diesel Engine DiagnosticsRoot Cause AnalysisTechnical Field Data AnalysisProfessional Engineering CertificationTelematics Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Advanced Diesel Engine KnowledgeTroubleshooting Mechanical SystemsStructured Problem-Solving ToolsCorrective Action DevelopmentField Engineering ExperienceProduct Quality AssuranceWarranty AnalysisTechnical Service ExpertiseReliability EngineeringElectrical and Electronic Systems Troubleshooting
Soft Skills
Strong Analytical SkillsEffective CommunicationCustomer EngagementIndependent WorkMulti-Priority Management
Tools & Technologies
Diagnostic Software ToolsMicrosoft Office ApplicationsTelematics SystemsData Acquisition ToolsMeasuring Devices
Certifications & Qualifications
Professional Engineering CertificationTechnical Certifications Related to Diesel Engines
Industry Keywords
Field QualityCommercial VehiclesAgricultural EquipmentConstruction EquipmentPower GenerationOff-Highway ApplicationsQuality EngineeringField ServiceTechnical ServiceWarranty Analysis

About the role

Key responsibilities & impact
  • Support diagnostics, field quality, and issue resolution across the assigned region
  • Provide diagnostic guidance for complex, high-priority, or unresolved field concerns
  • Validate containment actions and corrective solutions for escalated concerns
  • Perform advanced diagnostics and partner with Engineering to validate hypotheses
  • Document complex concerns with logs, videos, freeze-frame data, telematics, duty cycle, and conditions
  • Escalate critical concerns with necessary evidence to Engineering, Field Quality, and Product Support
  • Maintain global Issue Master accuracy for visibility and consistency
  • Participate in root cause and corrective action reviews to improve product quality
  • Gather customer input and represent the Voice of the Customer
  • Translate real-world operating conditions into actionable technical insights
  • Support early warning activities for new launches with selected fleets
  • Share emerging issue feedback with relevant internal teams
  • Partner with dealers, customers, engineering, manufacturing, quality, and product support teams to investigate complex concerns and improve reliability and uptime

Requirements

What you’ll need
  • Bachelor's Degree in Mechanical Engineering, Engineering Technology, Industrial Engineering, or related technical field
  • Minimum 5 years of experience with diesel engines, powertrain, diagnostics, product quality, field engineering, technical service, or related area
  • Experience troubleshooting complex mechanical, electrical, and electronic systems
  • Experience working with customers, dealers, technicians, OEMs
  • Strong analytical skills, including root cause identification and corrective action development
  • Experience collecting, documenting, and analyzing technical field data
  • Ability to travel extensively throughout the assigned territory and other locations
  • Valid driver's license and ability to operate a personal vehicle for business travel and rental vehicles as required
  • Proficiency with Microsoft Office applications and diagnostic software tools
  • Ability to work independently with limited supervision while effectively managing multiple priorities
  • Advanced knowledge of diesel engine and aftertreatment system technologies
  • Experience supporting commercial vehicles, agricultural equipment, construction equipment, power generation, or off-highway applications
  • Experience in quality engineering, warranty analysis, technical service, field service, or reliability engineering
  • Experience with structured problem-solving tools such as 8D, 5 Why, Fishbone, FMEA, or Six Sigma
  • Knowledge of warranty analysis, performance metrics, reliability trends, and corrective action
  • Professional engineering certification or technical certifications related to diesel engines and diagnostics
  • Working knowledge of telematics systems and data acquisition tools
  • English required; additional language skills such as Italian or Spanish are considered an asset
  • Travel up to 50-75% of the time, including overnight travel
  • Work in repair facilities, customer sites, plants, test environments, and outdoor settings
  • Climb onto and inspect industrial/agricultural vehicles and equipment
  • Lift and carry up to 50 pounds occasionally
  • Operate diagnostic equipment, laptops, hand tools, and measuring devices
  • Stand, walk, bend, kneel, and work in confined spaces during technical investigations
  • Work safely around moving machinery, engines, and industrial equipment

Benefits

Comp & perks
  • Immediate medical, dental and vision coverage on date of hire
  • Paid Maternity and Paternity Leave
  • Tuition assistance
  • Flexible Paid Time Off
  • Amazing holiday schedule including shutdown between Christmas and New Year's
  • Generous 401k match
  • Potential opportunities to visit our Global HQ in Turin, Italy