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Franciscan Missionaries of Our Lady Health System

Patient Access Representative – Patient Scheduling

Franciscan Missionaries of Our Lady Health System

. Register patients accurately and efficiently in Epic .

Posted 9/15/2026full-timeRemote • Louisiana • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in patient registration and insurance verification using Epic, with strong capabilities in managing patient flow and scheduling. Demonstrates excellent customer service and critical thinking skills while handling billing procedures and resolving discrepancies.

Highest-signal resume keywords
Epic ProficiencyPatient RegistrationInsurance VerificationCustomer Service SkillsCritical Thinking

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient RegistrationInsurance VerificationBilling ProceduresData EntryAppointment SchedulingClaim ResearchPayment ProcessingMedical Record RetrievalDiagnosis CodingCash Reconciliation
Soft Skills
Professional DemeanorMulti-taskingCommunication Skills
Tools & Technologies
EpicMyChart
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Patient Flow ManagementFront Desk OperationsHealthcare AdministrationCustomer ServiceMedical Office Procedures

About the role

Key responsibilities & impact
  • Register patients accurately and efficiently in Epic
  • Validate and update patient and insurance information in the clinic computer system
  • Verify insurance coverage and collect required payments, account balances, and outstanding balances
  • Advise patients about collection and billing procedures, anticipated charges, financial responsibility, payment plans, and patient rights
  • Welcome patients and families, answer questions and concerns, and facilitate access to MyChart and community resources
  • Monitor patient schedules and manage patient flow; schedule and reschedule appointments
  • Coordinate referrals with physicians, nurse practitioners, nursing staff, and other providers in accordance with payer requirements
  • Perform clerical duties including answering telephone calls, retrieving medical records, recording data, typing memoranda, and filing patient charts
  • Research claim edits, denials, billing discrepancies, and physician charge information; resolve discrepancies within required timelines
  • Key charges, process batches, prepare bank/deposit summaries, review diagnosis and procedure codes, and enter point-of-service data
  • Reconcile daily cash funds, securely manage payments, and meet site collection goals
  • Provide backup support, support clinic and health-system operational initiatives, and provide training or orientation when assigned

Requirements

What you’ll need
  • 6 months experience in a customer service/front desk role OR graduation from a front office/medical office program; a Bachelor's degree may substitute for experience
  • High School Diploma or Equivalent
  • Professional demeanor
  • Excellent customer service skills
  • Ability to multi-task
  • Critical thinking
  • Demonstrated computer literacy
  • Ability to learn and demonstrate proficiency in Epic during the introductory period

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Franciscan Missionaries of Our Lady Health System Website LinkedIn All Job Openings 10,000+ employees Founded 1911 🏥 Healthcare 🤝 Non-profit 🌍 Social Impact Healthcare
  • Non-profit
  • Social Impact Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems in Louisiana, serving over half of the state's population and the largest metropolitan area in Mississippi. This non-profit, Catholic organization offers a comprehensive range of healthcare services through its network of hospitals, clinics, and physicians, focusing on quality patient care, community health, and education. Headquartered in Baton Rouge, Louisiana, the mission of the organization is to provide excellence in health services and to care for the sick across Louisiana and Mississippi. Patient Access Representative – Patient Scheduling Job not on LinkedIn 🔥 11 minutes ago ⚜️ Louisiana – Remote ⏰ Full Time 🟢 Junior ✨ Patient Access Representative 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor 👻 Ghost score 10% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Register patients accurately and efficiently in Epic
  • Validate and update patient and insurance information in the clinic computer system
  • Verify insurance coverage and collect required payments, account balances, and outstanding balances
  • Advise patients about collection and billing procedures, anticipated charges, financial responsibility, payment plans, and patient rights
  • Welcome patients and families, answer questions and concerns, and facilitate access to MyChart and community resources
  • Monitor patient schedules and manage patient flow; schedule and reschedule appointments
  • Coordinate referrals with physicians, nurse practitioners, nursing staff, and other providers in accordance with payer requirements
  • Perform clerical duties including answering telephone calls, retrieving medical records, recording data, typing memoranda, and filing patient charts
  • Research claim edits, denials, billing discrepancies, and physician charge information; resolve discrepancies within required timelines
  • Key charges, process batches, prepare bank/deposit summaries, review diagnosis and procedure codes, and enter point-of-service data
  • Reconcile daily cash funds, securely manage payments, and meet site collection goals
  • Provide backup support, support clinic and health-system operational initiatives, and provide training or orientation when assigned 🎯 Requirements
  • 6 months experience in a customer service/front desk role OR graduation from a front office/medical office program; a Bachelor's degree may substitute for experience
  • High School Diploma or Equivalent
  • Professional demeanor
  • Excellent customer service skills
  • Ability to multi-task
  • Critical thinking
  • Demonstrated computer literacy
  • Ability to learn and demonstrate proficiency in Epic during the introductory period Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Patient Access Representative 🕒 6 days ago Aveanna Healthcare 10,000+ employees 💼 Consulting 📦 Logistics 🏥 Healthcare Website LinkedIn All Job Openings Patient Access Representative securing prescriptions and insurance authorizations for Aveanna’s homecare patients. Managing documentation, eligibility, and provider communication remotely. 🇺🇸 United States – Remote 💵 $18 - $19 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Patient Access Representative 🚫👨‍🎓 No degree required Patient Access Representative 🕒 September 3 New Jersey Urology, LLC 1001 - 5000 🏥 Healthcare 👥 B2C 🧘 Wellness Website LinkedIn All Job Openings Patient Access Representative scheduling appointments, verifying insurance, and supporting patients remotely. Serving U.S. Urology Partners, an independent provider of urology and specialty services. 🇺🇸 United States – Remote 💵 $20 - $28 / hour ⏰ Full Time 🟢 Junior ✨ Patient Access Representative 🚫👨‍🎓 No degree required 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs