Associate Product Manager

FranklinCovey

. Draft user stories, acceptance criteria, and test cases for MCP tools, AI skills, and in-app experiences .

Posted 10/30/2026full-timeRemote • United StatesJuniorMid-Level💰 $77,000 - $101,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in drafting user stories, acceptance criteria, and technical documentation while leveraging generative AI tools for research and analysis. Proven ability to manage product operations, support customer onboarding, and deliver training materials effectively.

Highest-signal resume keywords

User Story CreationGenerative AI Tools ExperienceTechnical Documentation DevelopmentProduct Management ExperienceMicrosoft 365 Administration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

User StoriesAcceptance CriteriaTest CasesTechnical DocumentationSoftware TestingAPI DocumentationAgile MethodologyCustomer OnboardingFeature Request ManagementData-Handling Summaries

Soft Skills

Excellent Written CommunicationOrganizational SkillsClarity and Follow-ThroughLeadership Development PassionBehavior Change Advocacy

Tools & Technologies

Generative AI ToolsMCP ServersSalesforceWorkdayMicrosoft TeamsLearning PlatformsAI AssistantsAPIsConnectorsInternal Knowledge Base

Industry Keywords

Product ManagementTechnical Program ManagementSolutions ConsultingEdTechCustomer Success

About the role

Key responsibilities & impact

Draft user stories, acceptance criteria, and test cases for MCP tools, AI skills, and in-app experiences
Work alongside Engineering and Design from build through release
Contribute test scenarios and expected answers to quality checks for AI features
Review evaluation results with subject-matter experts and flag issues before launch
Support discovery through customer and internal interviews and partner and marketplace research
Use AI tools for research, drafting, prototyping, and analysis
Create and maintain setup and admin guides, how-to articles, FAQs, release notes, and internal knowledge-base content
Build and deliver enablement for Sales, Client Success, consultants, and facilitators, including demos, talk tracks, and training
Help Security and Legal prepare security and AI questionnaires, data-handling summaries, and marketplace listing content
Coordinate pilot and early-access logistics, including onboarding, setup support, check-ins, and tracking success measures
Track usage, adoption, and feedback across channels and report findings
Manage intake and first-pass triage of feature requests, issues, and field questions
Route requests to the appropriate owner and turn recurring questions into documentation and backlog items

Requirements

What you’ll need

Bachelor's degree or equivalent work experience
2+ years of experience in product management, product operations, technical program management, implementation, solutions consulting, or a similar role at a software or technology company
Experience creating technical documentation, training, or enablement materials
Experience using generative AI tools such as Claude, ChatGPT, or Copilot in day-to-day work
Familiarity with AI assistants connecting to outside tools and data, including MCP servers, APIs, connectors, and agents
Experience with Microsoft 365 or Teams administration, Salesforce, Workday, or learning platform integrations
Experience writing user stories and acceptance criteria in agile product teams
Experience testing software or evaluating AI features
Experience supporting pilots, customer onboarding, or implementations
Comfortable reading API documentation
Excellent written communication and organization, with a bias toward clarity and follow-through
Passion for leadership development, learning, and behavior change; edtech experience

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
HSA
Employee stock purchasing program
401(k)
Paid time off
Holiday pay