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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vehicle maintenance coordination, fleet management, and operational KPI tracking, with a strong focus on customer service and process improvement in the automotive industry.
Highest-signal resume keywords
Vehicle Maintenance CoordinationFleet ManagementOperational KPI TrackingBilingual Communication (French and English)Automotive Aftersales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Degree (BAC +2 / BAC +3)Dashboard MonitoringVehicle Lifecycle ManagementRe-invoicing AccuracyProcess Improvement
Soft Skills
Problem-SolvingAttention to DetailNegotiation SkillsCustomer-Focused AttitudeHigh Personal Accountability
Tools & Technologies
Google Suite (Drive, Sheets, Docs)
Industry Keywords
Automotive IndustryAftersales MarketCar Rental OperationsFleet ReallocationDefleeting Operations
About the role
Key responsibilities & impact- Coordinate and supervise vehicle maintenance, recall campaigns, and daily follow-ups across garages, dealerships, and storage sites
- Support vehicle tracking, recovery, and fleet reallocation processes
- Assist the Reconditioning Manager on-site during defleeting operations
- Monitor vehicle mileage and economic indicators against financial targets
- Assess customer damage and manage post-insurance disputes
- Ensure accurate re-invoicing
- Track operational KPIs using dedicated dashboards, including maintenance lead times, logistics, and FRE
- Contribute to fleet renewal decisions, vehicle ordering, and remarketing strategies
- Identify operational bottlenecks and propose process improvements
- Work directly alongside the Fleet Manager in managing the full vehicle lifecycle
Requirements
What you’ll need- Technical degree (BAC +2 / BAC +3)
- Passion for and knowledge of the automotive industry
- Previous experience in the automotive aftersales market
- Prior experience in car rental or short/long-term lease operations is a bonus
- Professional fluency in French and English, written and spoken
- Comfortable with Google Suite (Drive, Sheets, Docs)
- Comfortable with dashboard monitoring
- Hands-on, pragmatic problem-solving approach
- High personal accountability and autonomy
- Strong attention to detail
- Excellent negotiation and communication skills
- Positive, customer-focused attitude
Benefits
Comp & perks- Company bonus: 8.33%
- Mutual insurance financed at 60%
- Providence coverage financed at 100%
- Foresight financed at 100%
- E-Learning platform for language and other skills development
- Neat integration/onboarding
- Possibilities for development
- Collaboration with multidisciplinary and international teams
- International projects
- Swile card for restaurants
- Start-up spirit supported by a large Group