Manager, Foreclosure

Freedom Mortgage

. Manage the day-to-day operations of the foreclosure department .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management skills in overseeing foreclosure department operations, including coaching, training, and performance evaluation. Proficient in optimizing workflows and ensuring compliance with policies and procedures.

Highest-signal resume keywords

Foreclosure Department ManagementEmployee Coaching and TrainingPerformance Review ConductingWorkload OrganizationQuality Assurance Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bachelor’s Degree6-7 Years of ExperienceMicrosoft OutlookMicrosoft WordMicrosoft ExcelFiservTempoBusiness Objects

Soft Skills

Problem ResolutionEmployee MotivationCommunication Skills

Industry Keywords

Foreclosure OperationsPolicy ComplianceClerical Support ManagementQuality Reviews

About the role

Key responsibilities & impact

Manage the day-to-day operations of the foreclosure department
Coach and motivate the foreclosure department to achieve desired results
Perform hands-on training of new hires
Conduct periodic desk reviews and annual performance reviews
Organize and assign workloads according to foreclosure file volume
Write or approve foreclosure department letters
Assist subordinates with difficult foreclosure activities
Examine work quality and conformance to policies and procedures
Study and standardize procedures to improve efficiency
Monitor foreclosure attorneys and their quality of service
Manage and coordinate clerical support staff
Directly manage foreclosure department employees
Interview and hire new employees
Reward and discipline employees in accordance with company policies and applicable laws
Address complaints and resolve problems
Review and respond to internal and external Quality Reviews
Comply with company policies and procedures
Perform other related duties as assigned

Requirements

What you’ll need

Bachelor’s Degree from a Four (4) year College or University and 6-7 years of experience or equivalent combination of education and experience
Working knowledge of Microsoft Outlook/Word, Excel, Fiserv, Tempo and Business Objects
Ability to perform each essential function satisfactorily
Maintain regular and punctual attendance
Must be able to sit and talk or hear frequently; occasionally stand, walk, use hands to finger, handle, or feel, and reach with hands and arms
Must occasionally lift and/or move up to 25 pounds
Certificates, Licenses, Registrations: None required