Senior Subservicing Oversight Analyst

Freedom Mortgage

. Manage day-to-day relationships with multiple subservicing clients .

Posted 11/3/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in mortgage loan servicing, managing client relationships, and enhancing reporting deliverables. Proficient in client billing processes and compliance with agency guidelines.

Highest-signal resume keywords

Mortgage Loan Servicing ExperienceClient Relationship ManagementStrong Communication SkillsProficient in MS-Office ApplicationsExperience with Fannie Mae and Freddie Mac Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client BillingRemittance ManagementCash Flow AnalysisSubservicing ProcessesData AnalysisModeling AnalysisGSE Relationship SetupTechnical Tool CalculationLegal Document InterpretationComplex Problem Solving

Soft Skills

Strong Organizational SkillsProfessional CommunicationAbility to Work Under PressureReliability and Punctuality

Industry Keywords

SubservicingMortgage IndustryClient DeliverablesInvestor ReportingServicing Transfer Initiatives

About the role

Key responsibilities & impact

Manage day-to-day relationships with multiple subservicing clients
Manage ongoing client deliverables and implement updates to support changes in client requirements
Attend client meetings and conference calls
Support clients and Freedom Correspondent and Servicing Transfer Teams
Proactively manage client requirements and enhance reporting deliverables
Create efficient oversight processes
Manage ongoing relationships with Freedom outsource vendors for subserviced portfolios
Facilitate monthly invoicing processes with all subservicing clients
Maintain Freedom shared-drive files for client documentation
Maintain and guide inbound and outbound Servicing Transfer Teams for client transfer initiatives
Support the Senior Leadership Team on new client initiatives
Perform special projects or strategic initiatives as assigned
Comply with company policies and procedures
Perform other related duties as assigned
No supervisory responsibilities

Requirements

What you’ll need

High school diploma or equivalent is required
5-10 years mortgage loan servicing experience preferred
Ability to interface with all levels of the business and functional requirements
Strong communication skills
Proficient with a variety of servicing and MS-Office applications
Experience with Loan Serv preferred
Strong organizational skills
Strong understanding of subservicing and client relationships
Experience with client billing, remittance and cash flows
Experience with Fannie Mae and Freddie Mac investor reporting
Experience with setting up new GSE relationships including proper forms
Experience managing subservicing client relationships
Variety of experience in multiple areas of mortgage loan servicing
Ability to communicate clearly and professionally with external and internal Lines of Business
Ability to effectively present information in professional documents and instructions to external clients and Servicing line of Business partners
Ability to calculate and use technical tools to create formulas and analyze complex data sets using modeling analysis to validate accuracy
Ability to read complex agency guidelines and legal documents
Ability to deal with problems involving multiple variables in time sensitive and stressful situations
Ability to reliably and punctually attend work
Ability to occasionally lift and/or move up to 25 pounds

Benefits

Comp & perks

Remote work arrangement
Equal employment opportunity protections
Reasonable accommodations for disabilities