Insurance Coordinator

Fresenius Medical Care

. Explore, recommend, and coordinate insurance and potential financial assistance options for kidney dialysis patients .

Posted 9/21/2026full-timeLong Beach • California • United StatesJuniorMid-Level💰 $64,000 - $86,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating insurance and financial assistance options for kidney dialysis patients, with a strong focus on Medicare, Medicaid, and patient education. Proficient in managing patient interactions and resolving insurance discrepancies while maintaining compliance with healthcare regulations.

Highest-signal resume keywords

Medicare ExperienceMedicaid KnowledgePatient EducationInsurance CoordinationCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Assistance CoordinationIndigent Waiver ApplicationsInsurance Discrepancy ResolutionBilling-System Report AnalysisMedicare Application Assistance

Soft Skills

Excellent Communication SkillsStrong Organizational SkillsTime ManagementCustomer Service PhilosophyAbility to Work Independently

Tools & Technologies

Microsoft Office ApplicationsPC Proficiency

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Healthcare IndustrySocial SecurityMedicare SupplementState Renal ProgramsCOBRA

About the role

Key responsibilities & impact

Explore, recommend, and coordinate insurance and potential financial assistance options for kidney dialysis patients
Meet regularly with dialysis patients at assigned clinics to educate and coordinate insurance options
Educate patients about Medicare, Medicaid, Medicare Supplement, State Renal programs, and COBRA
Assist eligible patients with Medicare applications, open enrollment, and reinstatement paperwork
Determine Medicare eligibility and liaise with local Social Security offices and Medicare agents
Monitor and verify Medicaid status and determine spend-down amounts
Evaluate patients' financial information and complete initial and annual indigent waiver applications
Monitor and update patient insurance information for the Accounts Receivable Department
Resolve insurance discrepancies, disputed claims, and non-payment paperwork
Meet with patients receiving direct insurance payments to ensure Fresenius receives payment for dialysis treatments
Prepare, analyze, and review monthly caseload and billing-system reports
Provide QA team members with monthly insurance-status information and action-plan documentation
Complete monthly audit exams and follow internal policies
Present insurance and financial assistance options to patients as needed
Assist with projects assigned by the direct supervisor and perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree required; Social Work or other Healthcare focus preferred
2 - 5 years' related experience; healthcare industry preferred
Experience with Medicare, Social Security and Medicaid systems a plus
Past patient interaction a plus
Excellent written and communication skills
A strong customer service philosophy
Strong organizational and time management skills
Ability to work independently
Proficient with PCs and Microsoft Office applications
Valid Driver's License
Extensive local travel to clinics in a specified geographic area

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Paid time off
Parental leave
Potential for performance-based bonuses depending on company and individual performance