Insurance Coordinator

Fresenius Medical Care

. Explore, recommend, and coordinate insurance and potential financial assistance options for kidney dialysis patients .

Posted 10/14/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating insurance options and financial assistance for kidney dialysis patients, with a strong focus on Medicare, Medicaid, and patient education. Proficient in managing patient insurance information and ensuring compliance with relevant regulations.

Highest-signal resume keywords

Medicare Eligibility DeterminationInsurance Application CoordinationPatient Education on Insurance OptionsRevenue Cycle ManagementCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medicare Systems ExperienceMedicaid Systems ExperienceInsurance Claims ProcessingFinancial Information EvaluationBilling System Auditing

Soft Skills

Excellent Written CommunicationStrong Organizational SkillsTime ManagementAbility to Work IndependentlyCustomer Service Philosophy

Tools & Technologies

Microsoft Office ApplicationsPC Proficiency

Certifications & Qualifications

Bachelor’s Degree PreferredValid Driver’s License

Industry Keywords

Healthcare IndustrySocial WorkInsurance OptionsFinancial Assistance ProgramsIndigent Programs

About the role

Key responsibilities & impact

Explore, recommend, and coordinate insurance and potential financial assistance options for kidney dialysis patients
Educate patients about Medicare, Medicaid, Medicare Supplement, State Renal programs, COBRA, and other insurance options
Ensure patients follow through with insurance application processes
Obtain premium statements and patient signatures
Complete and follow up on paperwork for disputed claims and indigent waivers
Determine Medicare eligibility and assist eligible patients with applications
Liaise between patients and local Medicare agents regarding terminations and reinstatements
Review insurance options during annual open enrollment and Medicare reinstatement periods
Track 30-month coordination periods for patients on employer Group Health Plans
Monitor and verify Medicaid status and determine spend-down amounts
Evaluate financial information and determine eligibility for indigent programs
Maintain accurate and current patient insurance information for Revenue Cycle Management
Research and resolve insurance anomalies and discrepancies
Meet with patients receiving direct insurance payments to explain their responsibilities
Prepare, analyze, and review monthly caseload and patient billing reports
Audit billing systems to verify correct insurance information and identify overlooked changes
Provide QA team members with monthly insurance status information and action-plan documentation
Complete monthly audit exams to stay current on internal policies
Present insurance and financial assistance options to patients as necessary
Comply with the Code of Business Conduct, company policies, and applicable laws and regulations
Assist with projects assigned by the direct supervisor and perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree preferred; Social Work or other Healthcare focus preferred
High school diploma with minimum of 5+ years of experience in a similar position or insurance experience
2–5 years’ related experience; healthcare industry preferred
Experience with Medicare, Social Security and Medicaid systems a plus
Past patient interaction a plus
Excellent written and communication skills
Strong customer service philosophy
Strong organizational and time management skills
Ability to work independently
Proficient with PCs and Microsoft Office applications
Valid Driver’s License
Must be able to perform extensive local travel to clinics in a specified geographic area

Benefits

Comp & perks

Equal opportunity employer
Drug-free workplace
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions