Insurance Coordinator

Fresenius Medical Care

. Meet regularly with dialysis patients at clinics in the assigned region to educate and coordinate insurance options .

Posted 9/17/2026full-timeAlbuquerque • New Mexico • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient education regarding insurance options, including Medicare and Medicaid, while ensuring compliance with relevant regulations. Proficient in managing patient financial information and coordinating with healthcare providers to facilitate insurance processes.

Highest-signal resume keywords

Medicare KnowledgeMedicaid KnowledgePatient EducationInsurance CoordinationCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Application ProcessingIndigent Waiver ApplicationsClaims Dispute ResolutionFinancial Information EvaluationBilling System Auditing

Soft Skills

Excellent Communication SkillsStrong Organizational SkillsTime ManagementAbility to Work Independently

Tools & Technologies

Microsoft OfficePC Proficiency

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Healthcare IndustryRevenue Cycle ManagementSocial SecurityPatient InteractionOpen Enrollment

About the role

Key responsibilities & impact

Meet regularly with dialysis patients at clinics in the assigned region to educate and coordinate insurance options
Educate patients about Medicare, Medicaid, Medicare Supplement, State Renal programs, COBRA, and alternative insurance options
Ensure patients follow through with insurance application processes
Obtain premium statements and patient signatures
Complete and follow up on disputed claims paperwork
Collect documents for indigent waivers and complete initial indigent waiver applications
Determine Medicare eligibility and assist eligible patients with applications
Liaise between patients and local Medicare agents regarding terminations and reinstatements
Review insurance options during annual open enrollment and Medicare reinstatement periods
Track 30-month coordination periods for patients on employer Group Health Plans
Monitor and verify Medicaid status and determine spend-down amounts
Evaluate patient financial information for indigent program determinations
Maintain accurate and updated insurance information for Revenue Cycle Management
Research and resolve insurance information anomalies and discrepancies
Meet with patients receiving direct insurance payments to explain their responsibilities
Prepare, analyze, and review monthly caseload progress reports
Audit billing-system patient reports and correct insurance discrepancies
Provide QA team members with monthly insurance status information and action-plan documentation
Complete monthly audit exams
Review and comply with company policies, laws, and regulations
Assist with projects assigned by the direct supervisor and perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree preferred; Social Work or other Healthcare focus preferred
High school diploma with minimum of 5+ years of experience in a similar position or insurance experience
2–5 years’ related experience; healthcare industry preferred
Experience with Medicare, Social Security and Medicaid systems a plus
Past patient interaction a plus
Excellent written and communication skills
Strong customer service philosophy
Strong organizational and time management skills
Ability to work independently
Proficient with PCs and Microsoft Office applications
Valid Driver’s License
Extensive local travel to clinics in a specified geographic area

Benefits

Comp & perks

Equal opportunity employer
Drug-free workplace
Reasonable accommodations for individuals with disabilities