Change Manager

Freshfields Bruckhaus Deringer

. Develop and deliver change, adoption and engagement plans for Global Operations platforms and initiatives .

Posted 9/18/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and delivering change management strategies, including communication and training materials, while effectively collaborating with senior stakeholders and cross-functional teams. Proficient in utilizing data and feedback to inform decisions and measure the impact of change initiatives.

Highest-signal resume keywords

Change ManagementStakeholder EngagementCommunication SkillsData AnalysisTraining Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementTraining DevelopmentData AnalysisCommunication CreationEngagement Strategy

Soft Skills

CollaborationRelationship BuildingAdaptabilityProactivityCuriosity

Tools & Technologies

CRM PlatformsSharePointDigital ToolsAI-Enabled ToolsEnterprise Systems

Industry Keywords

Digital TransformationProcess ChangeGlobal OperationsComplex OrganisationStakeholder-Led Environment

About the role

Key responsibilities & impact

Develop and deliver change, adoption and engagement plans for Global Operations platforms and initiatives
Create clear, audience-focused communications explaining the purpose, impact and benefits of change
Design and deliver practical training, workshops and supporting materials
Work with product owners, CRM, Experience Management, IT and delivery teams to embed change activity across the project lifecycle
Use adoption data, feedback and insight to measure progress, identify risks and refine activity
Build and support a global network of change champions and super-users
Provide senior stakeholders with updates, recommendations and insight on change readiness and business impact

Requirements

What you’ll need

Experience supporting change, adoption or transformation activity in a complex organisation
Strong communication skills, with the ability to adapt messaging for different audiences and channels
Confidence building trusted relationships and working collaboratively with senior stakeholders and cross-functional teams
Ability to plan, prioritise and manage detail across multiple activities in a changing environment
Comfort working with data, feedback and insight to inform decisions and demonstrate impact
A proactive, collaborative and curious approach, with openness to learning new digital and AI-enabled tools
Right to work in the UK and ability to provide evidence of that right before employment commences
Exposure to technology adoption, digital transformation or process change within a global or matrixed environment would be beneficial
Exposure to CRM platforms, enterprise systems or AI-enabled tools would be beneficial
Experience creating communications, training or engagement materials across channels such as SharePoint, email, presentations or video would be beneficial
Experience using adoption data, user feedback or performance insight to shape change activity would be beneficial
Experience in professional services or another fast-paced, stakeholder-led environment would be beneficial

Benefits

Comp & perks

Opportunity to develop change management expertise
Opportunity to build a global network
Opportunity to contribute to technology-enabled transformation across the firm
Equal opportunities employer
Conditional right-to-work support for employment in the UK