Account Director – Brand Strategy

Freshmade

. Serve as the primary point of contact for client accounts and build trusted relationships .

Posted 10/2/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and CPG brand strategy, with a strong focus on project management, client engagement, and new business development. Proven ability to build relationships, facilitate workshops, and deliver high-quality strategic recommendations.

Highest-signal resume keywords

Account ManagementCPG Brand StrategyProject ManagementNew Business DevelopmentClient Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project TimelinesBudget ManagementResource PlanningQuality AssuranceCreative Brief WritingCompetitive AnalysisConsumer InsightsProofing SkillsStrategic Recommendations

Soft Skills

Excellent CommunicationFacilitation SkillsRelationship BuildingCuriosityAdaptability

Industry Keywords

Client ServicesAgency ExperienceFood IndustryBeverage IndustryBrand Architecture

About the role

Key responsibilities & impact

Serve as the primary point of contact for client accounts and build trusted relationships
Own client engagements from kickoff to final files, ensuring strategic quality, execution quality, timeliness, and scope adherence
Write and organize insight-driven creative briefs
Build and manage project timelines, scopes, budgets, and resource planning
Proof and review packaging die lines, digital content, and other work before delivery
Coordinate with the creative director, production team, printers, photographers, and other vendors
Contribute to CPG brand strategy, including positioning, consumer insights, competitive analysis, and brand architecture
Partner with leadership on new business development, pitches, proposals, and account growth
Facilitate and participate in client strategy sessions and workshops
Identify proactive opportunities to grow existing accounts

Requirements

What you’ll need

6+ years of experience in account management or client services, with agency experience strongly preferred
Hands-on experience in CPG brand strategy, ideally in food or beverage
Track record of contributing to new business development, pitches, or account growth
Strong project management skills, including scoping, timelines, budgets, and resource planning
Experience working across creative, production, and vendor teams
Comfort facilitating workshops and strategy sessions with senior client stakeholders
Strong quality assurance and proofing skills
Excellent written and verbal communication skills, including presenting and defending strategic recommendations
Curiosity and range; comfort wearing many hats
Willingness to travel occasionally for client strategy sessions

Benefits

Comp & perks

Occasional travel for client strategy sessions and workshops
Boutique, tight-knit team environment