Account Executive – Strategic

Freshworks

. Execute territory strategies to win new enterprise business, expand market presence, and exceed growth targets .

Posted 11/9/2026full-timeRemote • Illinois • United StatesSeniorLead💰 $127,800 - $183,655 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in enterprise SaaS sales, with a strong focus on pipeline management, accurate forecasting, and building trusted relationships with C-level executives. Proven ability to generate new business and exceed revenue targets through effective territory strategies and collaboration with cross-functional teams.

Highest-signal resume keywords

Enterprise SaaS Sales ExperiencePipeline ManagementSalesforce ProficiencySolution-Selling SkillsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quota-Carrying Sales ExperienceRevenue Goal AchievementComplex Sales Cycle NavigationOutbound ProspectingAccount TargetingOpportunity DevelopmentForecastingCustomer AcquisitionITSM SolutionsEmployee Experience Platforms

Soft Skills

CollaborativeAnalyticalCustomer-First MindsetMentoringCoaching

Tools & Technologies

SalesforceOutreachAccordYoodli

Industry Keywords

Enterprise AccountsMarket PresenceRevenue GrowthC-Level EngagementChannel Partner Collaboration

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Execute territory strategies to win new enterprise business, expand market presence, and exceed growth targets
Lead the full sales cycle from prospecting through negotiation and close
Build trusted relationships with C-level executives by understanding business challenges and delivering outcome-driven value conversations
Stay informed on competitive dynamics and product innovation to represent Freshworks
Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk
Mentor and coach peers to strengthen team performance
Generate pipeline through outbound outreach, account research, executive engagement, and territory planning
Develop and maintain a high-quality pipeline supporting customer acquisition and predictable revenue growth
Collaborate with channel partners on account targeting, joint prospecting, opportunity development, and customer expansion
Maintain accurate forecasts and current account and opportunity records in Salesforce
Use sales engagement, deal collaboration, and coaching tools to advance opportunities
Travel approximately 30–40% of working time to engage customers and partners, build relationships, and participate in company events

Requirements

What you’ll need

Typically eight or more years of quota-carrying, closing SaaS sales experience focused on enterprise accounts
Strong track record of consistently meeting or exceeding revenue goals
Proven ability to navigate complex, medium-to-long enterprise sales cycles
Ability to foster trusted relationships with technical and executive stakeholders and deliver measurable business outcomes
Demonstrated success generating own pipeline, acquiring new customers, and converting outbound prospecting into closed business
Skilled in pipeline management and accurate forecasting
Experience selling with channel partners, including joint account targeting, prospecting, opportunity development, and customer expansion
Strong solution-selling skills
Ability to understand customer challenges and position software solutions such as ITSM, IT infrastructure, and employee experience platforms
Proficiency with Salesforce or a comparable CRM, including opportunity tracking, pipeline management, and forecasting
Experience with tools such as Outreach, Accord, or Yoodli is preferred
Collaborative and analytical, with a customer-first mindset
Ability to fulfill travel responsibilities, with or without reasonable accommodation

Benefits

Comp & perks

Multiple options for dental, medical, vision, disability and life insurances
Equity + ESPP
Flexible PTO
Flexible spending
Commuter benefits
Wellness benefits
Adoption and parental leave benefits