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Freshworks

Enterprise Account Executive

Freshworks

. Drive growth and close complex sales deals within the assigned territory .

Posted 11/9/2026full-timeRemote • Illinois • United StatesSeniorLead💰 $127,800 - $183,655 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in driving enterprise sales growth, managing complex sales cycles, and building relationships with C-level executives. Proficient in pipeline management and utilizing CRM tools to support customer acquisition and revenue growth.

Highest-signal resume keywords
SaaS Sales ExperienceEnterprise Account ManagementPipeline ManagementSolution-Selling SkillsSalesforce Proficiency

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Quota-Carrying Sales ExperienceComplex Sales Cycle NavigationRevenue Goal AchievementOutbound ProspectingAccount ResearchNegotiation SkillsForecasting AccuracyCustomer AcquisitionJoint Account TargetingOpportunity Development
Soft Skills
Relationship BuildingMentoringCollaborative MindsetAnalytical ThinkingCustomer-First Approach
Tools & Technologies
SalesforceOutreachAccordYoodli
Industry Keywords
Enterprise SalesITSMIT InfrastructureEmployee Experience PlatformsChannel Partner Sales

Tech Stack

Tools & technologies
ITSM

About the role

Key responsibilities & impact
  • Drive growth and close complex sales deals within the assigned territory
  • Own and develop new strategic and enterprise accounts
  • Strengthen relationships with existing customers
  • Execute territory strategies to win new enterprise business and expand market presence
  • Lead the full sales cycle from prospecting through negotiation and close
  • Build trusted relationships with C-level executives and technical decision-makers
  • Tailor industry-relevant use cases and deliver outcome-driven value conversations
  • Stay informed on competitive dynamics and product innovation
  • Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk
  • Mentor and coach peers
  • Generate pipeline through outbound outreach, account research, executive engagement, and territory planning
  • Maintain a robust pipeline supporting new customer acquisition and predictable revenue growth
  • Collaborate with channel partners on account targeting, joint prospecting, opportunity development, and customer expansion
  • Maintain accurate forecasts and current account and opportunity records in Salesforce
  • Use sales engagement, deal collaboration, and coaching tools to advance opportunities
  • Travel approximately 30–40% to engage customers and partners and participate in company events

Requirements

What you’ll need
  • Typically eight or more years of quota-carrying, closing SaaS sales experience focused on enterprise accounts
  • Strong track record of consistently meeting or exceeding revenue goals
  • Ability to navigate complex, medium-to-long enterprise sales cycles
  • Experience fostering relationships with technical and executive stakeholders
  • Demonstrated success generating own pipeline, acquiring new customers, and converting outbound prospecting into closed business
  • Skilled in pipeline management and accurate forecasting
  • Experience selling with channel partners, including joint account targeting, prospecting, opportunity development, and customer expansion
  • Strong solution-selling skills
  • Ability to position software solutions such as ITSM, IT infrastructure, and employee experience platforms
  • Proficiency with Salesforce or a comparable CRM
  • Experience with tools such as Outreach, Accord, or Yoodli is preferred
  • Collaborative and analytical, with a customer-first mindset
  • Ability to fulfill travel responsibilities with or without reasonable accommodation
  • Travel approximately 30–40% of working time, potentially including overnight stays

Benefits

Comp & perks
  • Multiple options for dental, medical, vision, disability and life insurances
  • Equity + ESPP
  • Flexible PTO
  • Flexible spending
  • Commuter benefits
  • Wellness benefits
  • Adoption and parental leave benefits
  • Variable compensation