Enterprise Account Executive

Freshworks

. Execute territory strategies to win new enterprise business, expand market presence, and exceed growth targets .

Posted 11/9/2026full-timeRemote • California • United StatesSeniorLead💰 $127,800 - $183,655 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in enterprise SaaS sales, with a proven ability to build relationships with C-level executives and navigate complex sales cycles. Skilled in pipeline management, accurate forecasting, and delivering tailored software solutions to meet diverse customer challenges.

Highest-signal resume keywords

Enterprise SaaS Sales ExperiencePipeline ManagementSolution-Selling SkillsSalesforce ProficiencyCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quota-Carrying Sales ExperienceRevenue Goal AchievementComplex Sales Cycle NavigationOpportunity DevelopmentForecasting Accuracy

Soft Skills

Relationship BuildingMentoring and CoachingCollaborative MindsetAnalytical ThinkingCustomer-First Approach

Tools & Technologies

SalesforceOutreachAccordYoodli

Industry Keywords

Enterprise AccountsSaaS SalesITSMIT InfrastructureEmployee Experience Platforms

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Execute territory strategies to win new enterprise business, expand market presence, and exceed growth targets
Lead the full sales cycle from prospecting through negotiation and closure
Build trusted relationships with C-level executives by understanding business challenges and delivering outcome-driven value conversations
Tailor industry-relevant use cases and represent Freshworks’ products confidently
Stay informed on competitive dynamics and product innovation
Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk teams
Mentor and coach peers to strengthen team performance
Develop and maintain a robust, high-quality sales pipeline
Maintain accurate forecasting and complete opportunity tracking
Travel as needed to engage customers in person, build relationships, and represent Freshworks

Requirements

What you’ll need

Typically eight or more years of quota-carrying, closing SaaS sales experience focused on enterprise accounts
Strong track record of consistently meeting or exceeding revenue goals
Proven ability to navigate complex, medium-to-long enterprise sales cycles
Ability to foster trusted relationships with technical and executive stakeholders
Demonstrated success generating your own pipeline, acquiring new customers, and converting outbound prospecting into closed business
Skilled in pipeline management and accurate forecasting
Experience selling with channel partners, including joint account targeting, prospecting, opportunity development, and customer expansion
Strong solution-selling skills
Ability to understand diverse customer challenges and position software solutions such as ITSM, IT infrastructure, and employee experience platforms
Proficiency with Salesforce or a comparable CRM, including opportunity tracking, pipeline management, and forecasting
Experience with tools such as Outreach, Accord, or Yoodli is preferred
Collaborative and analytical, with a customer-first mindset
Ability to fulfill travel responsibilities with or without reasonable accommodation

Benefits

Comp & perks

Variable Compensation
Dental insurance
Medical insurance
Vision insurance
Disability insurance
Life insurance
Equity
ESPP
Flexible PTO
Flexible spending benefits
Commuter benefits
Wellness benefits
Adoption leave
Parental leave