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Freshworks

Enterprise Account Executive

Freshworks

. Execute territory strategies to win new enterprise business, expand market presence, and exceed growth targets .

Posted 11/9/2026full-timeRemote • Massachusetts • United StatesSeniorLead💰 $127,800 - $183,655 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in enterprise SaaS sales, with a proven ability to generate pipeline, manage accounts, and exceed revenue targets. Strong relationship-building skills with C-level executives and proficiency in utilizing CRM tools for accurate forecasting and pipeline management.

Highest-signal resume keywords
Enterprise SaaS Sales ExperiencePipeline ManagementSalesforce ProficiencySolution-Selling SkillsRelationship Building with C-Level Executives

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Quota-Carrying Sales ExperienceRevenue Goal AchievementComplex Sales Cycle NavigationOutbound ProspectingAccount ResearchOpportunity DevelopmentForecasting SkillsCustomer AcquisitionJoint Account TargetingSoftware Solution Positioning
Soft Skills
Collaborative MindsetAnalytical SkillsCustomer-First ApproachMentoring and Coaching
Tools & Technologies
SalesforceOutreachAccordYoodli
Industry Keywords
Enterprise AccountsITSMIT InfrastructureEmployee Experience PlatformsSales Engagement Tools

Tech Stack

Tools & technologies
ITSM

About the role

Key responsibilities & impact
  • Execute territory strategies to win new enterprise business, expand market presence, and exceed growth targets
  • Lead the full sales cycle from prospecting through negotiation and close
  • Build trusted relationships with C-level executives by understanding business challenges and tailoring industry-relevant use cases
  • Deliver outcome-driven value conversations
  • Stay informed on competitive dynamics and product innovation
  • Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk
  • Mentor and coach peers
  • Generate pipeline through targeted outbound outreach, account research, executive engagement, and territory planning
  • Maintain a robust pipeline supporting customer acquisition and predictable revenue growth
  • Collaborate with channel partners on account targeting, joint prospecting, opportunity development, and customer expansion
  • Maintain accurate forecasts and complete account and opportunity records in Salesforce
  • Use sales engagement, deal collaboration, and coaching tools to advance opportunities
  • Travel approximately 30–40% of working time to engage customers and partners and participate in company events, including possible overnight stays

Requirements

What you’ll need
  • Typically eight or more years of quota-carrying, closing SaaS sales experience focused on enterprise accounts
  • Strong track record of consistently meeting or exceeding revenue goals
  • Ability to navigate complex, medium-to-long enterprise sales cycles
  • Experience fostering trusted relationships with technical and executive stakeholders
  • Demonstrated success generating own pipeline, acquiring new customers, and converting outbound prospecting into closed business
  • Pipeline management and accurate forecasting skills
  • Experience selling with channel partners, including joint account targeting, prospecting, opportunity development, and customer expansion
  • Strong solution-selling skills
  • Ability to position software solutions such as ITSM, IT infrastructure, and employee experience platforms
  • Proficiency with Salesforce or a comparable CRM, including opportunity tracking, pipeline management, and forecasting
  • Experience with Outreach, Accord, or Yoodli is preferred
  • Collaborative and analytical, with a customer-first mindset
  • Ability to partner across teams and use insights to drive sustainable growth

Benefits

Comp & perks
  • Dental insurance
  • Medical insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Equity
  • ESPP
  • Flexible PTO
  • Flexible spending
  • Commuter benefits
  • Wellness benefits
  • Adoption benefits
  • Parental leave benefits