Senior Manager, Sales – Manufacturing

Freshworks

. Lead, mentor, and develop a team of Account Executives .

Posted 11/11/2026full-timeRemote • California • United StatesSenior💰 $195,000 - $240,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading and mentoring B2B SaaS sales teams, with a strong focus on achieving revenue targets through value-based selling and effective deal negotiation. Possesses a customer-centric approach, capable of engaging with C-level stakeholders and translating operational needs into scalable software solutions.

Highest-signal resume keywords

B2B SaaS Sales ExperiencePeople ManagementValue-Based SellingDeal NegotiationManufacturing Vertical Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Target AchievementMutual Action PlansDeal QualificationSales ForecastingPipeline Metrics

Soft Skills

CoachingTeam BuildingCustomer-Centric OrientationAdaptabilityHigh Motivation

Tools & Technologies

CRM ReportingSales MethodologySales Operations

Industry Keywords

Customer Experience (CX)IT Service Management (ITSM)Enterprise SoftwareManufacturing Vertical

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Lead, mentor, and develop a team of Account Executives
Establish clear performance standards and support professional development and career advancement
Partner with Account Executives on strategic accounts to structure deals, navigate multi-stakeholder evaluations, and lead senior-executive negotiations
Oversee daily sales operations, pipeline generation discipline, sales methodology rigor, and weekly forecasting
Drive manufacturing-vertical go-to-market execution by identifying trends, customer pain points, and use cases
Position Freshworks' product suite effectively
Collaborate with Solution Engineering, Field Marketing, Customer Success, Channel, and Business Development
Accelerate deal velocity and ensure cohesive account engagement
Anticipate deal-cycle execution risks and implement mitigation strategies
Establish team practices promoting adaptability, operational rigor, and systematic sharing of deal wins and competitive insights

Requirements

What you’ll need

10–15 years of software sales experience
3–5 years of direct people management experience leading quota-carrying B2B SaaS sales teams
Proven track record of consistently meeting or exceeding revenue targets through value-based and solution-selling methodologies in mid-market or enterprise segments
Strong skills executing Mutual Action Plans, deal qualification, and complex deal negotiations
Ability to coach others while managing to expectations
Experience building high-trust, inclusive team environments, coaching sellers through complex cycles, and developing emerging talent
Customer-centric orientation and ability to translate industry-specific operational needs into scalable software solutions
Ability to engage credibly with C-level stakeholders
Hands-on experience utilizing CRM reporting, pipeline metrics, and sales forecasting cadences
Experience aligning sales motions with marketing campaigns, partner networks, and product specialists
High motivation, entrepreneurial spirit, urgency, and execution focus
Domain expertise selling into the Manufacturing vertical preferred
Previous experience selling Customer Experience (CX), CRM, or IT Service Management (ITSM) enterprise software platforms preferred

Benefits

Comp & perks

Multiple options for dental, medical, vision, disability, and life insurance
Equity and ESPP
Flexible PTO
Flexible spending benefits
Commuter benefits
Wellness benefits
Adoption leave
Parental leave