Manager, Financial & Payment Operations

Fresno Summit Advisors

. Own the operational lifecycle of payment processing across HPS, PayMedix, and TempoPay .

Posted 9/28/2026full-timeMilwaukee • Wisconsin • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in payment operations, including ACH, Card Payments, and Reconciliation, while driving operational excellence through strategic vendor management and performance metrics development. Proven ability to lead cross-functional teams and ensure compliance with regulatory requirements.

Highest-signal resume keywords

Payments Operations ManagementACH ExpertiseReconciliation Workflow DevelopmentCross-Functional LeadershipOperational Risk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment ExecutionSettlement ActivitiesCollections Operations StrategyOperational ReportingFinancial ControlsTransaction Lifecycle ManagementKPI DevelopmentVendor ManagementOperational Process ImprovementsMoney Movement

Soft Skills

Analytical SkillsProblem-SolvingLeadershipCollaborationCommunication

Industry Keywords

FintechBankingPayment ProcessorsBPOsRegulatory ComplianceOperational ReadinessHigh-Volume EnvironmentsCustomer SegmentationEscalation PathsPerformance Metrics

About the role

Key responsibilities & impact

Own the operational lifecycle of payment processing across HPS, PayMedix, and TempoPay
Manage payment execution, settlement activities, returns, exceptions, reconciliation workflows, operational reporting, and money movement
Establish and own collections operations strategy across PayMedix and TempoPay
Develop collection workflows, customer segmentation, escalation paths, vendor management, and performance metrics
Partner with the BPO team executing the collections strategy
Own operational relationships with payment processors, banks, collections vendors, and financial service partners
Define SLAs, measure vendor performance, resolve operational issues, and drive continuous improvement
Develop operational reporting and dashboards covering payment performance, reconciliation accuracy, collections effectiveness, and operational KPIs
Partner with Product, Engineering, Finance, Compliance, Customer Operations, and executive leadership on payment infrastructure and modernization initiatives
Ensure operational readiness for audits, compliance reviews, and regulatory requirements
Report directly to the COO

Requirements

What you’ll need

7+ years of experience in payments operations, financial operations, fintech, banking, or payments infrastructure
Deep expertise in ACH, card payments, settlement, reconciliation, ledgering, end-to-end money movement, and transaction lifecycle management
Proven experience owning and scaling payment operations, including reconciliation, payment exceptions, refunds, reversals, financial controls, operational risk management, and operational process improvements in high-volume environments
Strong cross-functional leadership experience across Finance, Product, Engineering, Compliance, Customer Operations, and external payment vendors such as BPOs, processors, sponsor banks, and gateways
Highly analytical and operationally driven, with experience improving payment accuracy, resolving reconciliation issues, developing KPIs and reporting, and building scalable payment operations
Ability to work hybrid in Milwaukee or remotely outside Wisconsin

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
HSA with company contribution
401k/Roth with company match
15 days of PTO
Competitive salary, depending on experience
Hybrid work in Milwaukee or fully remote outside Wisconsin