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eCommerce Operations Specialist – Amazon, Retail Platforms
Freudenberg Group. Complete end-to-end item setup across Amazon Vendor Central, Seller Central, Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, and TikTok Shop .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in eCommerce operations and digital merchandising, with a strong focus on managing product listings and content across major online retail platforms. Proficient in data integrity management and cross-functional collaboration to drive performance and compliance.
Highest-signal resume keywords
ECommerce OperationsAmazon Vendor CentralDigital MerchandisingContent ManagementData Integrity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Online Catalog ManagementContent SyndicationSEO IndexationA/B TestingExcel ProficiencyGTIN AlignmentLogistics SpecificationsProduct Description OptimizationImage ValidationRetailer-Specific Compliance
Soft Skills
Clear CommunicationCross-Functional CollaborationTrust BuildingDetail OrientationPrioritization
Tools & Technologies
Walmart Item 360Target Partners OnlineHome Depot Supplier HubTikTok ShopAmazon Brand Store
Industry Keywords
CPG CompanyDigital Shelf ToolsMarketplace ManagementContent AcceptancePerformance Monitoring
About the role
Key responsibilities & impact- Complete end-to-end item setup across Amazon Vendor Central, Seller Central, Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, and TikTok Shop
- Maintain data integrity including GTIN alignment, case pack accuracy, logistics specifications, compliance flags, and attribute completeness
- Resolve suppressed listings, incorrect categorization, duplicate ASINs, and contribution conflicts
- Publish and optimize titles, bullets, product descriptions, images, videos, and A+ content
- Update and manage variations, parent-child structures, seasonality bundles, and multipacks
- Track content acceptance, QC accuracy, image validation, and retailer-specific compliance rules
- Maintain and update Amazon Brand Store and equivalent storefronts
- Deploy rich media modules, comparison charts, infographics, and enhanced content
- Coordinate with internal teams to align assets with strategy, messaging, and brand standards
- Monitor conversion, traffic, SEO indexation, content health, detail page errors, and buy box stability
- Identify and action performance issues across major retailers
- Support experimentation including A/B testing, messaging tests, and media uplifts
- Partner with Sales (US & Canada), Supply Chain, Brand Marketing, and BI to drive flawless execution
- Communicate listing status, risks, and commercial impacts clearly and proactively
- Support promotional readiness with timely content updates and item accuracy
Requirements
What you’ll need- Bachelor’s degree preferred (business, marketing, communications, analytics, or related field)
- Ability to work remotely from a US home office during Central Time Zone business hours
- 2+ years of experience in eCommerce operations, digital merchandising, online catalog management, or marketplace management
- Experience managing digital content for a CPG company on a major online retail platform required
- Hands-on experience with Amazon Vendor Central or Seller Central strongly preferred
- Experience with Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, or social commerce platforms preferred
- Strong Excel skills and comfort with structured data
- Familiarity with content syndication or digital shelf tools is a plus
- Ability to communicate clearly with cross-functional partners and build trust through transparency and follow-through
- Ability to represent eCommerce professionally with internal and external stakeholders
- Ability to handle high-volume detail work without sacrificing quality
- Ability to manage multiple priorities and drive cross-functional adoption
- Occasional travel to the U.S. and Canada
Benefits
Comp & perks- Remote work from a US home office
- Occasional travel to the U.S. and Canada
- Equal opportunity employment
- Commitment to diversity and inclusion