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Senior Manager, People & Culture
Friends of Ruby. Lead the day-to-day delivery of the People & Culture function .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading People & Culture functions, including talent management, HR policy design, and employee relations. Proven ability to develop equitable HR practices and metrics while fostering an inclusive workplace culture.
Highest-signal resume keywords
CHRL DesignationSupervisory ExperienceKnowledge of Ontario Employment LegislationHRIS ProficiencyExperience in Designing HR Policies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Talent ManagementOrganizational DevelopmentCompensation and Benefits AdministrationEmployee RelationsHR Policy DesignWorkforce PlanningPeople & Culture MetricsConflict ResolutionJob Evaluation FrameworksDiversity and Inclusion Initiatives
Soft Skills
CoachingLeadershipCommunicationSensitivityJudgment
Tools & Technologies
HRIS Systems
Certifications & Qualifications
CHRL DesignationVulnerable Sector Police Check
Industry Keywords
2SLGBTQIA+ Youth SupportMental Health ServicesAccessibility LawsHuman Rights CodeOntario Employment Standards Act
Tech Stack
Tools & technologiesRuby
About the role
Key responsibilities & impact- Lead the day-to-day delivery of the People & Culture function
- Oversee talent management, organizational development, compensation and benefits, HR policy design, employee relations, internal communications, and culture and equity initiatives
- Supervise a team of three
- Recommend organizational structure and development approaches, including structure reviews and workforce planning
- Manage communication and implementation of organizational initiatives
- Develop, review, and update equitable, accessible, and trauma-informed HR policies and procedures
- Partner with leadership to shape culture, embed core values, develop staff competencies, and build leadership capability
- Lead the full talent lifecycle and employer branding
- Develop and track People & Culture metrics, including retention, engagement, turnover, and diversity
- Advise leaders on complex people matters, coach managers, guide conflict resolution and workplace investigations, and deliver learning programs
- Oversee the People & Culture budget, compensation and benefits administration, payroll collaboration, and HR systems
- Serve as a strategic advisor to the VP, Strategy & Transformation and organizational leaders
- Support employee wellbeing and foster an equitable, inclusive, accountable, and continuously learning workplace culture
- Friends of Ruby supports 2SLGBTQIA+ youth aged 16–29 through mental health services, social programs, and housing
Requirements
What you’ll need- Post-secondary education in Human Resources, Business Administration, or a related field
- CHRL designation strongly preferred
- Supervisory experience with demonstrated ability to lead, coach, and develop a team
- Deep working knowledge of Ontario employment legislation, including ESA, Human Rights Code, OHSA, privacy, and accessibility laws
- Experience designing and implementing HR policies, systems, and processes from the ground up
- Proven track record managing complex employee relations cases with sensitivity and sound judgment
- Experience with compensation reviews, pay equity analysis, and job evaluation frameworks
- Strong proficiency in HRIS systems
- Demonstrated commitment to advancing diversity, equity, inclusion, and accessibility in the workplace
- Satisfactory Vulnerable Sector Police Check clearance
- Legal eligibility to work in Canada
- Availability for a flexible schedule, including evenings and weekends
- Willingness to work onsite in downtown Toronto on a hybrid schedule
- Applicants who accessed Friends of Ruby services in the past year should refrain from applying
Benefits
Comp & perks- Opportunities for professional growth
- Meaningful, challenging work aligned with your values
- Inclusive workplace where contributions are valued
- Ability to bring your authentic self to work
- Accommodations available upon request
- Hybrid work schedule