IT Lead – Security

Frontline Wildfire Defense

. Own IT operations across the organization and serve as the central point of contact for all IT-related needs.

Posted 11/5/2026full-timeRemote • United StatesSenior💰 $115,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in IT operations and security management, with a strong focus on SaaS administration, identity and access management, and cybersecurity frameworks. Proven ability to optimize IT processes, manage vendor relationships, and provide technical support in a remote work environment.

Highest-signal resume keywords

IT Operations ManagementSaaS AdministrationIdentity And Access ManagementCybersecurity FrameworksTechnical Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT OperationsSystems AdministrationSaaS ManagementMDM ToolsCybersecurity AuditsRisk AssessmentsTroubleshootingDocumentationWindows EnvironmentMacOS Environment

Soft Skills

Excellent CommunicationProactive MindsetCuriosityPatienceAbility To Manage Priorities

Tools & Technologies

Google WorkspaceSlackJamfMicrosoft IntuneEndpoint ProtectionEDRSIEMDLPVPN ConfigurationMicrosoft 365

Certifications & Qualifications

CompTIA Security+CISSPCISM

Industry Keywords

SOC 2NIST CSFISO 27001Zero Trust PrinciplesIT Vendor ManagementRemote Workforce SupportSecurity PoliciesIncident ResponseVulnerability AssessmentsHardware Lifecycle Management

Tech Stack

Tools & technologies

CloudCyber SecurityJamfMacOS

About the role

Key responsibilities & impact

Own IT operations across the organization and serve as the central point of contact for all IT-related needs.
Build and scale IT processes, documentation, and SOPs.
Govern company-wide SaaS licenses, access levels, integrations, and vendor relationships.
Drive IT cost optimization and provide hardware forecasts, budget insights, and operational reporting.
Own and evolve the company’s security posture, including risk assessments, remediation planning, SOC 2 readiness, security policies, IAM, incident response, audits, vulnerability assessments, security tooling, endpoint protection, and awareness training.
Administer Google Workspace, Slack, and other collaboration platforms.
Manage identity-based access controls, SaaS permissions, integrations, endpoint and SaaS health, and the company intranet.
Partner with Product and Engineering on shared access and security policies for the product cloud platform and controller connectivity.
Provide technical support to employees in a fully remote Mac and PC environment.
Troubleshoot hardware, software, network, video conferencing, and access issues; own ticket resolution and build a self-service knowledge base.
Manage IT onboarding and offboarding, including provisioning, access management, device setup, and secure decommissioning.
Own the hardware lifecycle, including procurement, configuration, deployment, MDM management, inventory, asset recovery, data wiping, redeployment, forecasting, and refresh cycles.
Serve as the first dedicated IT professional, setting direction and independently executing day-to-day IT and security work.
Report to the VP of Business Operations.

Requirements

What you’ll need

7+ years of experience in IT operations, systems administration, and/or IT security, including experience as the primary owner of IT at a small or mid-sized organization.
Experience supporting a fully remote workforce.
Hands-on administration of SaaS and collaboration platforms such as Google Workspace and Slack.
Strong knowledge of Windows and macOS environments.
Experience with MDM tools (e.g., Jamf, Microsoft Intune, or Google endpoint management) for remote device provisioning and compliance.
Hands-on experience with identity and access management, MFA, endpoint protection, and Zero Trust principles.
Experience with cybersecurity frameworks such as SOC 2, NIST CSF, or ISO 27001, and with conducting or supporting security audits and risk assessments.
Experience managing IT vendors and budgets.
Strong troubleshooting skills and excellent documentation habits.
Excellent communication skills: approachable, patient, and able to explain technical topics clearly to non-technical colleagues and leadership.
A proactive, curious mindset, staying current on new tools and taking initiative to improve how teams work.
Ability to manage multiple priorities independently in a fast-paced environment.
Nice-to-have: experience building an IT function or security program from scratch at a startup or scaling company.
Nice-to-have: experience leading SOC 2 readiness or a SOC 2 Type II audit.
Nice-to-have: security certifications such as CompTIA Security+, CISSP, CISM, or equivalent.
Nice-to-have: experience evaluating or implementing EDR, SIEM, DLP and working with managed security service providers.
Nice-to-have: knowledge of network security, VPN configuration, Microsoft 365 administration, and internal knowledge bases.

Benefits

Comp & perks

Company-provided cell phone and laptop
Medical, Dental, and Vision Insurance
401(k) retirement plan
Flexible time off + 14 paid holidays (yes, your birthday is one of them!)
Work-from-home stipend to support your remote setup
Remote-first work environment, fostering work-life balance and autonomy
Company-provided equipment
Join a high-performing, mission-driven team doing work that truly matters
And much more!