Partner Engagement Officer

Frontline

. Manage a portfolio of local authority partners as the primary point of contact from initial engagement through programme onboarding and delivery .

Posted 11/4/2026full-timeLondon • United KingdomMid-LevelSenior💰 £39,329 - £42,905 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong relationship-building and communication skills to effectively engage with local authorities and stakeholders. Proven ability to manage multiple priorities, deliver presentations, and achieve programme targets while maintaining accurate records and insights.

Highest-signal resume keywords

Stakeholder EngagementRelationship ManagementPresentation DeliveryOrganizational SkillsPublic Sector Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Communication SkillsProactive Problem SolvingAttention to DetailResilienceInitiative

Industry Keywords

Local AuthoritiesPublic SectorProgramme OnboardingPartner RetentionEngagement Activities

About the role

Key responsibilities & impact

Manage a portfolio of local authority partners as the primary point of contact from initial engagement through programme onboarding and delivery
Identify and engage prospective partners while maintaining relationships with existing local authorities
Promote Frontline's programmes and support activities that increase programme uptake and partner retention
Support local authorities throughout the partner journey, particularly setup, providing guidance, resolving queries and removing barriers to engagement
Deliver webinars, meetings and events to increase programme uptake
Maintain accurate records, gather partner insight and contribute to reporting and continuous improvement
Work as part of the Partnerships and Placements team and report to the Principal Partnerships Lead

Requirements

What you’ll need

Experience building and maintaining positive relationships with external stakeholders, customers or partners
Experience communicating effectively with a range of audiences, both verbally and in writing
Experience working towards and achieving individual or team targets
Experience managing multiple priorities and delivering work to deadlines
Experience delivering presentations, events, webinars or engagement activities
Experience working with public sector organisations, local authorities or education providers
Strong relationship-building and communication skills, with the ability to engage a range of stakeholders
Proactive, resilient and persistent, with the confidence to develop new relationships and maintain engagement
Strong organisational skills, with the ability to manage competing priorities and deliver work to deadlines
Ability to work independently, use initiative and identify solutions to challenges and opportunities
Results-focused, with the ability to build engagement, overcome barriers and achieve programme targets
Strong attention to detail and ability to maintain accurate records and data
Understanding of partner retention and growth
Ability to analyse information and use insight to inform engagement activity and decision-making
Travel to the London office at own expense when required under the agreed office attendance pattern

Benefits

Comp & perks

Flexible working hours
Competitive pension employer contribution
25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
Buy up to five days annual leave a year
Interest free loan for season ticket
Personal coaching and mentoring
Cycle loan scheme
Deposit loan scheme
Volunteering days
Employee assistance programme
Life Assurance Scheme (x3 salary)