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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management and organizational skills, with a focus on delivering outcomes in a target-driven environment. Proficient in data analysis and communication, with the ability to engage diverse audiences and manage multiple projects effectively.
Highest-signal resume keywords
Project ManagementSalesforce CRMData AnalysisStrong Communication SkillsProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProject ManagementExcelCRM Tools
Soft Skills
Strong Communication SkillsTeam PlayerDetail-OrientedProactiveResilient
Tools & Technologies
Salesforce
Industry Keywords
Target-DrivenProcess ImprovementOperational SupportMarketing and Communications
About the role
Key responsibilities & impact- Design and implement systems and improve processes with high levels of autonomy that contribute to increased efficiency in the team
- Provide administrative and project management support to the team, including scheduling internally and externally
- Support with marketing and communications to local authorities and applicants
- Undertake calls with new applicants and respond to email enquiries to ensure we meet our target of 500 new starters on the programme
- Conduct data analysis and monitoring to support new areas of work and identify improvements
- Work collaboratively with colleagues across the organisation on shared pieces of work
- Support partnership and participant management
- Lead projects to improve ways of working
- Provide ad hoc operational support internally and externally
Requirements
What you’ll need- Experience managing a varied workload, and delivering outcomes in a target-driven professional setting
- Experience of managing multiple projects at the same time and working to tight deadlines, often holding senior managers to account
- Experience using Salesforce or similar CRM tools
- Evidence of strong communication skills and managing difficult conversations
- Highly organised and detail-oriented, with proven ability to implement plans efficiently and effectively
- A team player, who is solution focused and willing to be hands on with strong problem-solving skills
- Outstanding written and verbal communication, able to adapt communication to engage difference audiences
- Proactive and open to change and innovation
- Strong analytical skills, including knowledge of Excel
- Resilient and able to maintain a positive attitude in challenging situations, especially during difficult conversations externally
- Self-motivated to work remotely, maintaining excellent relationships
- Passionate about turning ideas into action
Benefits
Comp & perks- Flexible working hours
- Competitive pension employer contribution
- 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
- Buy up to five days annual leave a year
- Interest free loan for season ticket
- Personal coaching and mentoring
- Cycle loan scheme
- Deposit loan scheme
- Volunteering days
- Employee assistance programme
- Life Assurance Scheme (x3 salary)